Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Schooler

Summary

Dynamic supervisor with a proven track record at CBRE, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while fostering a collaborative environment. Successfully resolved conflicts and set clear performance goals, leading to improved team efficiency and increased customer satisfaction.

Overview

13
13
years of professional experience

Work History

Supervisor

CBRE
07.2013 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Team Leader

CBRE
09.2012 - 06.2013
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

Biology

Central State University
Wilberforce, OH
05-1989

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Timeline

Supervisor

CBRE
07.2013 - Current

Team Leader

CBRE
09.2012 - 06.2013

Biology

Central State University
Shawn Schooler