Shawn Scott

Ardent Family Services provides monitored visitation for non custodial parents who are currently involved in court matters regarding CPS (Child Protective Services), criminal court and family court matters that involve child custody.

As the Co Director I am responsible for policy creation, implementation, training and adherence. The policies are created from the guidelines and requests from the Judicial Council Of California, Child Protective Servies, the various court jurisdictions and the Family Court judges and the various attorneys representing the clients. Services are provided to clients from the court's directions that include length of visits, limitations of interactions and other case specific regulations.

Additional duties as Co Director include:

1. Training and overseeing the training of new employees to ensure compliance with the job requirements.

2. Monitoring visits as they are occurring to assist other Monitors.

3. Review of the reports that are completed by Monitors.

4. Submission of the reports to involved parties including the courts, the participating parties and the attorneys representing the involved parties when applicable.

5. Coordinating schedules with clients and employees to provide the services.

6. Provided monitoring services.

• Gathered evidence through interviews, research and observation.
• Provided security services at special events or locations as needed.
• Managed confidential information obtained during investigations.
• Developed investigative strategies based on case information.
• Assisted lawyers with trial preparation by providing expert testimony in court proceedings.
• Investigated cases involving missing persons, fraud, infidelity and other crimes.
• Prepared legal documents such as subpoenas, search warrants and affidavits.
• Testified in court hearings as an expert witness regarding facts gathered during investigations.
• Collected intelligence from public records and sources in the field.
• Interacted with law enforcement personnel to coordinate efforts on ongoing cases.
• Compiled detailed written reports of investigation findings for clients.
• Reviewed police reports and conducted background checks.
• Inspected crime scenes for additional clues or evidence.
• Testified as representative in court hearings and presented evidence.
• Prepared case summaries highlighting investigated findings.
• Researched public records.
• Produced timely and accurate reports about findings.
• Maintained professional integrity and credibility, adhering to applicable laws and regulations.
• Conducted research for insurance claims to expose stolen funds and fraudulent claims.
• Assisted attorneys and lawyers in criminal and civil cases with suspect investigations.
• Interviewed witnesses, family members and acquaintances of crime suspects and victims.
• My main focus as a Private Investigator focused on working for attorneys in their representation of clients either in civil or criminal matters. All reports were confidential due to the attorney / client privilege and submitted directly to the attorney regardless if my findings supported the client or not. I completed detailed reports for the attorney to use either in court or as record of their work for the client should a complaint be made to the BAR association.

• As the Pre Load Supervisor my scheduled included the Saturday air shipments picked up from the airport, brought to the UPS center then dispatched out to the customer. I built the route to optimize the delivery driver's time, fuel usage and wear an tear on the vehicle. I scanned in the packages to confirm the delivery to my location from the receiving center at the airport then created the delivery schedule. At the end of the day I entered each non delivered item into the system to recorded the non delivery, to record their location as being at the UPS center and reentered them into the system to be derived the following delivery day. I then secured items as requited due to value based on a valuation from the shipper or receiver.
• As the Pre Load Supervisor I trained new employees on the safe handling methods of loading the package delivery vehicle.
• .Monitored employees for compliance with safety policies and procedures.
• Provided leadership guidance to promote a positive working environment.
• Supervised daily staffing requirements to ensure adequate coverage of workloads. This included receiving the calls from employees calling in sick and calling in necessary staffing to cover the shortage. This included the staffing for Christmas delivery. Additional staffing was necessary to help in unloading trailers, loading the package cars and assigning staff to assist the delivery driver.
• Trained new employees in job functions, operational procedures, and safety protocols.
• Maintained accurate records related to employee performance and disciplinary action.
• Investigated potential hazards or risks posed by working conditions or equipment malfunctions. This included being trained in the OSHA safety requirements of operation. I conducted weekly and monthly inspections and evaluations on work related items such as the chemical eye wash and chemical shower. Emergency lighting and other physical equipment related inspections.
• Prepared detailed reports outlining current status of projects or activities as requested by upper management.
• Enforced company standards on attendance, productivity, and quality assurance.
• Facilitated communication between management staff and front-line workers regarding changes in operations or regulations.
• Resolved customer complaints promptly and professionally.
• Assigned work tasks to staff members and monitored progress to ensure completion within established deadlines.
• Performed weekly inventory checks of materials and supplies needed for operations.
• Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
• Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
• Examined supply and raw material levels to determine shortages and make necessary adjustments.
• Worked with dispatchers and outbound production team to enhance service delivery for customers.
• Prepared detailed reports on inventory operations, stock levels and damages.
• Informed upper management or department heads of items loaded or problems encountered.
• Promoted safe working conditions by monitoring safety procedures and equipment.
• Identified areas where additional training was required for staff development.
• Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
• Inspected equipment for wear, specifications adherence and issues.
• Reviewed supplies inventory levels and purchased necessary items.
• Scheduled materials shipments and transportation for on-time delivery, reducing del
• Scheduled materials shipments and transportation for on-time delivery, reducing delays.
• Daily inventory of operational items and equipment necessary to complete the task including gloves, pens, markers, medical supplies for injuries, building maintenance items such as lighting and equipment service, vehicle operational condition.

• Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
• Counseled victims of domestic violence regarding available resources and legal options.
• Performed searches for missing persons using a variety of investigative methods.
• Attended training sessions to maintain proficiency in law enforcement techniques.
• Organized crime scene investigation, collected evidence, and interviewed witnesses.
• Responded to emergency calls for service and provided assistance as needed.
• Patrolled assigned areas to detect and prevent criminal activity.
• Assisted with the enforcement of all applicable laws, ordinances, and regulations.
• Educated youth groups about the dangers of drug abuse and gang violence.
• Tactical team member and Sniper for the multijurisdictional SWAT Team.
• Training Officer in charge of training new officers, tracking the training through Daily Observation Sheets and weekly meetings with the training officer. Evaluating the level of competency related to time in training.
• As training supervisor I worked with the POST Commission to update and rewrite the departments training manual to endure the department maintained the recommended standards of training.
• Developed the Marysville Department's surplus equipment acquisition program. This allowed the department to acquire supplies related to law enforcement ranging from equipment issued to officers to items used to maintain patrol cars and even lap top computers to equip the patrol cars with mobile data terminals.
• In addition to developing the program I was tasked with maintain inventory records of items obtained, the area they were distributed and used in and then then disposal of any items that were no longer useable.
• I submitted monthly records identifying the items, who they were issued to and weather they were still in use or were phased out.
• I maintained monthly records of inventory when a large amount of items were acquired through the program. This included the area the items were stored in, quantity, expiration dates if applicable and division within the department they were acquired for.

• Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
• Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
• Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
• Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
• Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
• Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.

• Provided excellent customer service to ensure satisfaction.
• Processed customer orders promptly and accurately.
• Worked with business and individuals in directing them to the materials they were looking for relevant to their project needs.
• Cut and packed the materials per the customer's requests and ordering instructions.
• Completed weekly inventory sheets on supplies in the warehouse to ensure timely ordering to avoid shortages of supplies.
• Received deliveries and verified the contents with the inventory delivery sheets then compared those numbers to the order sheet submitted by the company.
• Documented any discrepancies in orders received, completed a summary of the results and handed it to the Office Manger.

• Reviewed and updated departmental records, documents and files.
• Reviewed previous year sales to determine items that were high sellers and items that were not as popular. This determined the inventory requests I would then submit to the store manager for review and ordering.
• Daily review of the department to continue to monitor sales volume of items sold to determine if additional times from inventory needed to be displayed on sales floor. This also included monitoring high sales items to determine if additional items needed to be ordered from the supplier or if items needed to be transferred to high selling store from a lower selling store.
• Compare sales reports of seasonal items to inventory on hand to identify possible loss due to theft or damage.
• Compile end of season repots reporting the sales of items to identity large volume sellers and less popular items.
• Review the next seasonal items, identify the large volume sellers to determine shelf space for new seasonal items and develop a clearance section to sell remaining previous seasonal items.