Shawn Scott
Murray,KY
Summary
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and problem solving.
Overview
23
23
years of professional experience
Work History
Technician
Charter Communications
04.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
Operations Manager
Office Depot
03.2016 - Current
Sales Associate
Charter Communications
07.2020 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
General Manager
Aaron’s Sales and Lease
03.2015 - 03.2016
Co-manager
Stahler Dairy & Poultry
09.2008 - 03.2015
Adjunct Professor
MidContinent University
08.2011 - 01.2014
- Macro & Micro Economics Instructor
Shift Manager
Starbucks Coffee Co
04.2007 - 07.2008
1st Assistant Manager
Arby's
07.2002 - 09.2005
Education
Masters of Science - Economics
Murray State University
Murray, KY01.2011
Bachelors of Science - Economics
University of Southern Indiana
Evansville, IN01.2008
Skills
- Business experience in a production environment
- Strong teaching skills
- Proficient in Microsoft Office
- Proficient in statistical packages
- Excel for financial and economic modeling and analysis
- Leadership experience
- Research skills
- Ability to arrive at accurate conclusions
- Management experience
Timeline
Technician
Charter Communications
04.2022 - Current
Sales Associate
Charter Communications
07.2020 - 04.2022
Operations Manager
Office Depot
03.2016 - Current
General Manager
Aaron’s Sales and Lease
03.2015 - 03.2016
Adjunct Professor
MidContinent University
08.2011 - 01.2014
Co-manager
Stahler Dairy & Poultry
09.2008 - 03.2015
Shift Manager
Starbucks Coffee Co
04.2007 - 07.2008
1st Assistant Manager
Arby's
07.2002 - 09.2005
Masters of Science - Economics
Murray State University
Bachelors of Science - Economics
University of Southern Indiana
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