Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shawn Seaton

Maryville,TN

Summary

Experienced Branch Service Leader/Administrative Assistant highly skilled at administering business needs with efficiency and accuracy. Possess more than 8 years’ experience coordinating operations needs and providing administrative support to improving team productivity. Seeking Administrative position in Military industry.

Overview

19
19
years of professional experience

Work History

Branch Service Leader

Regions Bank
151 Major Reynolds Place
06.2006 - Current
  • Lead and direct teller staff and teller operations while supporting policies, procedures and processes within the bank branch.
  • Provide guidance and assistance to teller staff. Customer service and communication skills are essential in this position, along with computer skills.
  • Coaching and teaching other tellers on the team.
  • Provide guidance and direction to the teller team to insure strong service and operational performance.
  • Ensure branch operational and compliance-related tasks are completed.
  • Serves as a liaison between branch and Regional Operations Manager.
  • Disseminates information on procedural and operational changes/updates to branch staff.
  • Conducting observations and coaching teller staff.
  • Work with corporate support departments to ensure procedural consistency. Adherence to internal controls and compliance with regulatory requirements.
  • Resolves customer and associate issues in Branch Manager's absence.
  • Monitors branch service quality levels.

Education

Criminal Justice - undefined

Pellissippi State
Maryville, TN

Skills

  • Documentation expertise
  • Clerical support
  • Clear oral/written communication
  • Organizational skills
  • Excellent multi-tasking ability
  • Friendly nature
  • High accuracy

Accomplishments

Trained in Martial Arts for 10 years and achieved the rank of black belt in 1999.

Timeline

Branch Service Leader

Regions Bank
06.2006 - Current

Criminal Justice - undefined

Pellissippi State

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Shawn Seaton