SHAWN SHAW
Washington,DC
Summary
Seeking a position in administrative, records management, or operational support within the District of Columbia Department of Corrections or related public safety agency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Public Safety Communications Dispatcher
Georgetown University Police Department
Washington, DC
11.2024 - Current
- Operate CAD systems to document and maintain official incident records
- Receive and prioritize emergency and non-emergency calls for service
- Dispatch and coordinate communication between officers and responders
- Monitor CCTV cameras and fire alarm/control systems for active incidents
- Maintain accurate logs including timestamps, actions taken, and updates
- Enter and retrieve data from internal databases
- Handle sensitive information in accordance with departmental policies
Communications Specialist
Children's National Hospital
Washington, DC
06.2021 - 11.2024
- Coordinated emergency and security responses across departments
- Monitored CCTV systems and fire alarm/control panels to ensure facility safety
- Maintained detailed records of incidents and daily operations
- Responded to alarms and security alerts in real time
- Communicated with internal staff and external public safety agencies
Unarmed Special Police Officer
George Washington University Hospital
Washington, DC
06.2018 - 07.2021
- Documented incidents and maintained security activity reports
- Conducted routine patrols and facility checks
- Responded to emergencies and monitored dispatch communications
- Worked with healthcare teams to support individuals in crisis
Education
High School Diploma -
Penn Foster
Harrisburg, PACriminal Justice Coursework
University of the District of Columbia
Skills
- Records Management & Documentation
- Computer-Aided Dispatch (CAD) Systems
- Incident Reporting & Data Entry
- Confidential Information Handling
- Administrative Support
- Database Management
- Multi-Line Phone & Radio Systems
- Microsoft Office (Word, Excel, Outlook)
- Crisis Management & De-escalation
- Attention to Detail & Accuracy
Certification
- APCO Public Safety Telecommunicator
- First Aid / CPR / AED
- Crisis Intervention Training
- National De-Escalation Training (NDTC)
- Narcan (Naloxone) - DC Department of Health
- Stop the Bleed (ACS)
- OC Spray Certification
- Driver Safety Fundamentals
Additional Information
Valid DC Driver's License, Experience handling confidential and sensitive information, Strong accuracy and performance in high-pressure environments
Leadership And Achievements
- Leadership Role - Public Safety Consortium Academy
- Honor Roll - Public Safety Consortium Academy
- Certificate of Completion - Public Safety Consortium Academy
Timeline
Public Safety Communications Dispatcher
Georgetown University Police Department
11.2024 - Current
Communications Specialist
Children's National Hospital
06.2021 - 11.2024
Unarmed Special Police Officer
George Washington University Hospital
06.2018 - 07.2021
High School Diploma -
Penn Foster
Criminal Justice Coursework
University of the District of Columbia