Shawn Sieve
Lowe's Companies, Inc.
Choctaw,Oklahoma
Summary
Results-driven retail and supply chain leader with 26 years of experience in operational management, revenue growth, and talent development. Skilled in directing high-volume retail operations and multi-unit delivery networks, consistently achieving performance objectives. Expertise in building engaged teams, enhancing operational efficiency, and fostering sustainable business growth.
26
years of professional experience
Work History
Market Delivery Manager
2 Years 2 Months- Lead delivery operations across a 27-store market, ensuring operational excellence, customer satisfaction, employee engagement, and financial performance.
- Direct delivery operations for 27 retail locations.
- Lead transportation, logistics, and customer delivery performance.
- Develop leaders while driving accountability, operational consistency, and continuous improvement.
- Ranked #9 of 62 Market Delivery Centers for two consecutive years.
- Increased employee engagement from 57 to 80.
- Achieved #1 regional performance.
- Increased average deliveries from 268 to 397 while maintaining operational excellence.
- Led cross-functional teams to enhance delivery processes and improve customer satisfaction.
- Developed and implemented strategic initiatives for operational efficiency and cost reduction.
Store Manager
14 Years 4 Months- Provided executive leadership for multiple high-volume retail locations with responsibility for financial performance, customer satisfaction, merchandising, operations, talent development, and community engagement.
- Directed all aspects of store operations, sales, merchandising, staffing, and financial performance.
- Built high-performing leadership teams through coaching and succession planning.
- Managed multi-million-dollar business units while improving operational execution.
- Increased annual sales from $17 million to $35 million within four years.
- Ranked #1 Customer Focus Store in the region.
- Achieved #1 Garden Center sales in the Western District.
- Achieved #1 Millwork sales company-wide.
- Operated one of the company's Top 5 stores in customer volume.
- Nominated for Store Manager of the Year.
- Achieved 365 consecutive accident-free days.
- Increased employee engagement from 52 to 76, highest in the district.
- Selected to lead Arizona Assistant Store Manager and Department Manager Development Program.
- Chosen as Ambassador for Beyond Allies - Women in Leadership initiative.
- Served on the Rio Rancho Chamber of Commerce Board of Directors.
- Recognized among Business Leaders Under 40.
- Delivered commencement address at Rio Rancho Community College.
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff to enhance team productivity and service excellence.
Assistant Store Manager - Operations
3 Years 5 Months- Directed daily operations, staffing, logistics, safety, and customer service execution.
- Managed operational execution across multiple departments.
- Led staffing, scheduling, inventory flow, and safety compliance.
- Improved customer service and operational efficiency.
- Earned the #1 Customer Service ranking beginning in 2007.
- Streamlined operational processes to enhance customer service and product availability.
- Trained and mentored staff on best practices for store operations and inventory management.
Assistant Store Manager - Sales
1 Year 5 Months- Led sales teams to achieve revenue growth while improving customer experience and associate performance.
- Managed sales floor execution and department performance.
- Coached leaders and associates to exceed sales goals.
- Implemented customer-focused selling strategies.
- Assisted in inventory management, ensuring optimal stock levels for customer demands.
- Trained and mentored new staff on store policies and customer service excellence.
Assistant Store Manager - Merchandising
2 Years 2 Months- Directed merchandising strategy, inventory execution, seasonal transitions, and visual standards.
- Managed merchandising execution across all departments.
- Improved inventory accuracy and product presentation.
- Led merchandising teams to achieve company standards.
- Supported merchandising strategies to enhance product displays and maximize customer engagement.
Department Supervisor
2 Years 2 Months- Began leadership career supervising department associates while delivering operational excellence and customer service.
- Supervised department operations and daily workflow.
- Trained and developed associates.
- Managed inventory, merchandising, and customer satisfaction.
- Supervised daily operations, ensuring efficient workflow and adherence to safety standards.
- Trained and mentored team members, fostering a collaborative work environment.
Education
Home School Graduate
Additional coursework completed through Clearfield High School, Utah
Skills
Operational Excellence
P&L Management
Multi-site management
Logistics Management
Operational Strategy
Sales optimization
Customer excellence
Leadership Development
Performance Coaching
Employee Engagement
Change Management
Retail Leadership
Timeline
Market Delivery Manager
Lowe's Companies, Inc.
05.2024 - 07.2026
Store Manager
Lowe's Companies, Inc.
01.2010 - 05.2024
Assistant Store Manager - Operations
Lowe's Companies, Inc.
08.2006 - 01.2010
Assistant Store Manager - Sales
Lowe's Companies, Inc.
03.2005 - 08.2006
Assistant Store Manager - Merchandising
Lowe's Companies, Inc.
01.2003 - 03.2005
Department Supervisor
Lowe's Companies, Inc.
11.2000 - 01.2003
Home School Graduate
Leadership And Community Involvement
- Board Member - Rio Rancho Chamber of Commerce
- Business Leaders Under 40 Honoree
- Ambassador - Beyond Allies Women in Leadership
- Arizona Assistant Store Manager & Department Manager Development Program Leader
- Commencement Speaker - Rio Rancho Community College