Shawn Smith
North Brunswick
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
1
1
year of professional experience
Work History
Supervisor
Bloc Dispensary
02.2024 - Current
- Maintained product inventory in the vault utilizing Dutchie Backoffice and METRC programs to sustain a proper flow of operations.
- Oversaw daily operations of the POS and Admin, ensuring smooth workflow and timely completion of tasks.
- Executed daily operating procedures such as; bundling and managing cash deposits,inventory audits, transferring product from recreational to medical & vice versa, supporting staff on the sales floor and compiling EOD business reports.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Patient Care Advocate
Bloc Dispensary
05.2023 - 02.2024
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Assisted with marketing efforts by creating engaging social media content showcasing Crops products and promoting our brand.
Education
Bachelor of Science - Marketing
Rutgers, The State University of New Jersey
Newark, NJ05.2022
Skills
- Training and Mentoring
- Complex Problem-Solving
- Inventory Management
- Audit Reporting
- Customer Service
- Dutchie POS, Backoffice, Excel & Adobe
- Graphic Design
- Networking & Marketing
Timeline
Supervisor
Bloc Dispensary
02.2024 - Current
Patient Care Advocate
Bloc Dispensary
05.2023 - 02.2024
Bachelor of Science - Marketing
Rutgers, The State University of New Jersey
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