Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Smith

Roswell

Summary

Dynamic and results-driven professional with experience at McDonald's and Sonic Drive-In. Proven expertise in food preparation and customer service, enhancing satisfaction through effective team leadership and training. Committed to maintaining safety compliance and quality assurance, fostering a productive environment that consistently meets high standards.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

6
6
years of professional experience

Work History

Crew Member

McDonald's
12.2023 - 02.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Kept kitchen up to code for health and safety inspections.
  • Prepared food items according to recipe to drive quality and consistency.

Crew Leader

Sonic Drive In
02.2019 - 06.2024
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.

Education

High School Diploma -

Goddard High School
Roswell, NM
06-2021

Skills

  • Order taking
  • Food preparation
  • Cash handling
  • Customer service
  • Food safety
  • Quality assurance
  • Safety compliance
  • Employee training
  • Communication skills
  • Cleaning
  • Attention to detail
  • Crew leadership
  • Safety

Timeline

Crew Member

McDonald's
12.2023 - 02.2025

Crew Leader

Sonic Drive In
02.2019 - 06.2024

High School Diploma -

Goddard High School

Similar Profiles

CREATE PROFILE
Shawn Smith