Shawn Smith
Battle Creek
Summary
Dynamic supervisor with a proven track record at Tire Wholesalers Inc., enhancing team productivity through effective training and conflict resolution. Skilled in complex problem-solving and staff management, I foster a motivated environment that prioritizes customer satisfaction and operational efficiency. Committed to continuous improvement and employee development.
Overview
4
4
years of professional experience
Work History
Supervisor
Tire Wholesalers Inc.
08.2021 - 03.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Education
High School Diploma -
Lakeview High School
300S 28th St Battle Creek Michigan 4901706-1989
Skills
- Training and mentoring
- Coaching and mentoring
- Documentation and reporting
- Multitasking Abilities
- Multitasking
- Time management
- Adaptability and flexibility
- Reliability
- Self motivation
- Task prioritization
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Inventory control
- Staff discipline
- Processes and procedures
- Process monitoring and improvement
- Policy enforcement
- Safety protocols
Timeline
Supervisor
Tire Wholesalers Inc.
08.2021 - 03.2025
High School Diploma -
Lakeview High School
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