Shawn Sproul
FedEx
Kansas City,MO
26
years of professional experience
I am a very motivated Maintenance Mechanic with past experience in driving heavy equipment, landscaping, mowing and home remodels.
Although my recent work experience has been focused in software quality, I'm confident I would be able to learn any skills needed very quickly to perform my duties.
Work History
MDOT Courier Driver
3 Months- Delivered packages efficiently across designated routes, ensuring timely service and customer satisfaction.
- Operated company vehicles in compliance with safety regulations and company policies.
- Maintained accurate delivery logs and documentation to meet operational standards.
- Collaborated with team members to optimize delivery schedules and improve route efficiency.
Software QA Engineer
7 Years 6 Months- For the first few years at Rosnet, I manually tested each software Product, which includes Labor, Sales, Widgets and Food. Our company went to Agile approximately 4 years ago and created Value Streams, where each Value Stream has a Product Owner, software developers, 1 or 2 QA team members and a scrum master.
- Review Business Requirements in Jira – In order to create test cases that would ensure all acceptance criteria get tested.
- Managed feature, regression, integration, smoke, and API automation test cases using Fireflink, ensuring comprehensive testing coverage.
- Validated test cases using Confluence with screen snapshots and video recordings to enhance traceability and clarity.
- Test APIs using swagger and or Postman.
- Provide Test Case Validation using Confluence. Either by screen snapshots or video recordings.
- Executed manual testing for websites, mobile applications, and Alexa apps, while developing foundational skills in automated testing with Python, Pycharm, and Visual Studio.
- Validate data using SQL queries.
- Set up data in the Dev and or QA environments using SQL queries.
- Knowledge of RabbitMQ.
- Knowledge of Elastic Logs.
- Knowledge of AI tools. ChatGPT, Copilot and Claude.
- Rosnet provides comprehensive restaurant data management.
Software QA Manager
1 Year 2 Months- Acted as the Software Quality Assurance Manager on development projects for the firm.
- Managed QA Team – Managed 3 to 4 testers.
- Strong Manual Testing Skills - Mainly performed manual testing of websites, mobile applications, desktop applications. Some experience with Automated Testing (Katalon Studio)
- Managed defect tracking system using Seapine's Test Tracker to ensure timely identification and resolution of issues.
- Managed code migration process for software updates. - Managed the code migration process and database updates.
- Code Migration - Managed the code migration process and database updates.
- Designed and created QA training manuals to enhance onboarding and skill development for new QA team members.
- Trained QA Team members.
- Trained internal staff on application enhancements.
Software QA Analyst
7 Years 5 Months- Acted as a Software QA Analyst on development projects for our firm. Designed and created our own Marketing Application that included processes such as designing marketing collateral and fulfilling marketing materials, as well as managing subscribers, affiliations, users, and security. Developed websites and mobile applications for numerous clients over the past 12 years.
- Executed Business Analyst duties by creating screen mockups and business rules for developers to complete programming tasks.
- Executed Project Management duties by collaborating with an offshore team of developers, QA testers, and project managers to deliver software enhancements to our Marketing System.
- Performed Performance Testing and Load Testing using open-source testing tool(s).
- Managed the defect tracking system, which was Seapine's Test Tracker.
- Managed code migration processes to ensure seamless updates. - Managed the code migration process and database updates.
- Executed comprehensive manual testing of websites and mobile applications, identifying critical issues and ensuring product quality.
- Perform Project Management duties – Worked with an Offshore Team of developers, QA Testers and Project Managers to deliver software enhancements to our Marketing System.
Carpenter/General Landscaper
3 Years 5 Months- Constructed residential frameworks using precision measurement and cutting techniques.
- Collaborated with the team to complete custom cabinetry projects within client specifications.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Followed established job site safety regulations and maintained safe and clean a a safe and clean a safe and clean work area.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Repaired damaged doors, windows and other structures.
- Measured, cut and installed drywall, paneling and other materials.
- Operated forklifts and other heavy equipment.
- Designed and implemented landscape layouts to enhance the aesthetic appeal of residential properties.
- Operated and maintained landscaping equipment, ensuring optimal performance and safety compliance.
Software QA Analyst
5 Years 2 Months- Led QA testing for the Fairway Division at DST, focusing on the Stock Transfer System. Collaborated with a project team including a project manager and business analysts to complete new projects, enhancements, and bug fixes to the software.
- Developed comprehensive test case outlines and detailed test scripts to ensure software quality.
- Tested various components of Stock Transfer Software, overseeing complex Taxation module and ensuring its accuracy and functionality.
- Tested and tracked defects, documented test case scenarios, and performed manual and automated tests, including unit and regression testing, to ensure system functionality.
- Contributed insights during root cause analysis and risk management meetings to enhance project outcomes.
- Attended Requirement Gathering meetings with our client.
- Prior to becoming a Software Tester at DST, I worked as a Mutual Fund Representative at DST.
Education
- Network Management & Communications
- I was 18 credit hours away from a bachelor's degree
- GPA: 3.7 GPA
Associate's degree - Psychology
- Flight Student
Took Private Flight Courses.
Skills
Excellent driving skills
Inspect vehicles
Heavy Equipment Experience
Vehicle operation
Landscaping
Attention to detail
Multitasking
Vehicle inspection
Lawn care
Landscape design
Heavy equipment operation
Timeline
MDOT Courier Driver
FedEx
05.2026 - 08.2026Read More
Software QA Engineer
Rosnet
10.2018 - 04.2026Read More
Software QA Manager
The Frank Agency
03.2017 - 05.2018Read More
Software QA Analyst
The Frank Agency
10.2009 - 03.2017Read More
Carpenter/General Landscaper
Armstrong & Armstrong Home Solutions
04.2006 - 09.2009Read More
Software QA Analyst
DST Systems Inc.
12.2000 - 02.2006Read More
Central Missouri State University
from Flight Student
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UMKC
Associate's degree from Psychology
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DeVry University
from Network Management & Communications
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PREVIOUS JOBS
Insurance Sales, Casino Table Games Dealer, Bartender, Server, Lawn Mower, Landscaper.
SERVICES
I served as an Equipment Operator in the US Naval Reserves.
ACTIVITIES
- Coaching Youth Sports
- Volunteering for charitable organizations
- Compete in Corporate Challenge Events