Shawn Stewart
Washington
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
OPERATIONS SPECIALIST
SPIN Scooters DC
03.2021 - Current
- Investigated deficiencies and problems, recommending changes to drive improvements
- Contributed to strategic planning to guide decisions aligned with company vision and goals
- Implemented work processes and safety standards meeting regulatory requirements.
- Supervising and maintaining the upkeep of company vehicles by daily recording
- Collaborated with management on departmental policies development and implementation of safety and security.
- Documented daily operations activities in database
- Met with staff to discuss procedure adherence, proper job-specific techniques, and performance.
DELIVERY DRIVER
FEDEX/Fast Express
05.2020 - 02.2021
- Verified items and model numbers to match products on invoice with quantities loaded
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Prepared and made deliveries to customer accounts on assigned routes using company vehicles
- Obeyed traffic laws and followed established traffic and transportation procedures
- Managed all delivery pickups in-store using handheld device
- Obtained customer signatures confirming receipt of high-value products.
HOUSE ATTENDANT
Marriott Residence Inn Capitol
01.2015 - 03.2020
- Supervised and inspected cleanliness of hotel rooms, according to Marriott standards
- Received and checked all incoming deliveries of supplies
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Supervised and monitored inventory of house supplies
- Responded to guest requests in a timely manner
- Received recognition from management for consistently exceeding expectations in maintaining high standards of cleanliness and guest satisfaction.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Education
High School Diploma -
Paul Lawrence Dunbar Senior High School
Washington, DC06.1991
Skills
- Detail Oriented
- Superior customer service
- Punctual
- Fast Learner
- Delivery Driver (10 years)
- CCTV Surveillance
- General security
- Perimeter security
References
References available upon request
Timeline
OPERATIONS SPECIALIST
SPIN Scooters DC
03.2021 - Current
DELIVERY DRIVER
FEDEX/Fast Express
05.2020 - 02.2021
HOUSE ATTENDANT
Marriott Residence Inn Capitol
01.2015 - 03.2020
High School Diploma -
Paul Lawrence Dunbar Senior High School
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