Knowledgeable Manager with over 19 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Operations Supervisor / Station Manager
Matheson Flight Extenders
Denver, Co
01.2001 - 01.2021
Manage 70 employees in a warehouse environment, maintain inventory levels to ensure operation runs smoothly and constantly
Created monthly schedule for labor to ensure station expenses keep within planned manpower budget
Oversee all station operations including maintenance and repair of equipment
Created delivery schedule to ensure on time delivery product to and from multiple carriers
Increased productivity levels based on KPI
Implemented training program to properly train operators for driving in the Airport operations area
Created a training program to instruct employees on using RF scanners
Implemented sort procedures in order to eliminate mis sorts by 9% per quarter
Complete weekly payroll using People Soft / Citrix /Dayforce software
Complete and send weekly billing invoices to the U.S.P.S
And UPS Using MS OFFICE
Created and maintained U.S.P.S
Security and clearance binder.
Delegated work to staff, setting priorities and goals.
Interpreted and explained work procedures and policies to brief staff.
Prepared reports on operational performance metrics and presented them to management team.
Monitored staff performance and provided feedback for improvement.
Recruited, trained, supervised, evaluated, coached and disciplined staff members.
Operations Supervisor
Evergreen E.A.G.L.E.
Denver, Co
01.2000 - 01.2001
Created operation plan for multiple flight operations resulting in one of the fastest turnaround times in the network
Ensured on time loading and departure of all aircraft
Completed all training for aircraft weight and balance, GSE and Hazmat
Assisted with payroll, and station record keeping
Completed training for DC-10-10 /-30, and B747-100 / 200 ground operations.
Lead Ramp Agent / Training Supervisor
Swissport USA
Denver, Co
01.1994 - 01.2000
Performed Aircraft ground operations including weight and balance
Loading Aircraft with a forklift when needed
Created a sort procedure for intact ULDs that helped reduce missorts
Completed Process Management training
In charge of completing all new hire, aircraft, GSE and IATA Hazmat training
Including station record keeping.
Ramp Agent / Lead Ramp Agent
American Cargo
Denver, Co
01.1991 - 01.1994
Load and unload Cargo volume per the customers specifications
Perform Aircraft ground operations
Perform weight and balance for numerous aircraft including B727-100, B727-200, DC-8 60 and 70 series, DC-9, C-130, BAE 146 and YS11
Education
Bachelor of Business Administration - Operations Management
University of Phoenix
Tempe, AZ
05-2004
High School Diploma -
Hinkley High School
Aurora, CO
06-1989
Skills
Project Management
Logistics Coordination
Performance Monitoring
Risk Management
Compliance Management
Quality Assurance
Safety Oversight
Staff Supervision
Budget Administration
Team Training
Project Planning
Delegation
Warehouse Operations
Inventory Coordination
Employee Development
Budgeting and Cost Control Strategies
Cycle Counting
Certification
Process Managemant
References
References available upon request.
Timeline
Operations Supervisor / Station Manager
Matheson Flight Extenders
01.2001 - 01.2021
Operations Supervisor
Evergreen E.A.G.L.E.
01.2000 - 01.2001
Lead Ramp Agent / Training Supervisor
Swissport USA
01.1994 - 01.2000
Ramp Agent / Lead Ramp Agent
American Cargo
01.1991 - 01.1994
Bachelor of Business Administration - Operations Management