Shawna Combs
Dave and Busters
Indianapolis
2
years of professional experience
Detail-oriented professional with experience in hospitality and retail. Recognized for strong time management and organizational skills, contributing to efficient operations and exceptional customer interactions. Ready to leverage expertise to support team success and elevate service standards.
Work History
Server
7 Months- Provided excellent customer service by promptly taking orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted in training new staff on menu offerings and operational procedures.
- Adapted quickly to changing priorities during peak service hours, maintaining a positive attitude.
- Participated in team meetings to discuss service improvements and operational efficiency.
Front End Associate
1 Year- Operated cash register, processed member purchases, and delivered friendly, accurate checkout experiences.
- Resolved customer issues at Member Service Desk, including returns, membership questions, and service concerns, ensuring prompt and professional support.
- Maintain front-end organization by keeping aisles clean, displays tidy, and merchandise properly stocked to ensure a welcoming shopping environment.
- Collaborate with team members to manage high-traffic periods and maintain smooth front-end operations.
- Applied strong problem-solving and communication skills to enhance member satisfaction and uphold company service standards.
Education
High School Diploma
Bachelor of Science - Criminal Justice
- Dean's List [Fall Semester, 2025]
- Honoree of Strain Honors College Program
- College Mentors for Kids Member
Skills
Customer service excellence
Hospitality expertise
Guest engagement
Cash handling
Cleanliness standards
Multitasking ability
Time management
Sanitation practices
Team collaboration
Order management
Memory retention
Collaboration skills
Customer service
Timeline
Server
Dave and Busters
01.2026 - CurrentRead More
Front End Associate
Sams Club
01.2025 - 01.2026Read More
Beech Grove Highschool
High School Diploma
Read More
University of Indianapolis
Bachelor of Science from Criminal Justice
Read More