Summary
Overview
Work History
Skills
Older Roles
Education & Professional Development
Timeline
Generic

Shawna Machen

Crowley,TX

Summary

Detail oriented professional with proven expertise in sales, insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives. Highly organized, self-motivated, and proficient with computers. Disciplined and insightful.

Overview

11
11
years of professional experience

Work History

Remote Sales

Total Office Solution
Crowley, TX
02.2020 - Current
  • Visit Odessa, Texas for monthly sales meeting and make customer face-to-face calls for three days.
  • Complete tele sales/emails from home in Crowley for three weeks.
  • Meet sales target for 3 different districts.

Territory Manager

Stride Staffing
Arlington, TX
09.2019 - 01.2020
  • Looked for warehouse and light industrial companies looking to hire six or more associates from long-term to temporary hire.
  • Pre-qualified clients based on company, sent proposals and service agreements; set up SSQP and final step.
  • Checked on accounts on monthly basis.

Pre-Arrangement Advisor

Neptune Society
Plano, TX
04.2019 - 08.2019
  • Organized seminars and updated reports in Microsoft.
  • Cold called and traveled in Dallas-Fort Worth area.
  • Provided training for new hires and helped make one year goal agenda.

Outside Sales

Total Office Solution
Odessa, TX
10.2017 - 11.2018
  • Interviewed customers to discover needs and requirements.
  • Identified and analyzed key competitors and related products.
  • Visited customer locations to determine needs, set up contracts and provide training.

Accomplishment:

  • Brought new accounts through successful networking strategies and promotional approaches.

Independent Agent

Aflac
Odessa, TX
04.2016 - 10.2017
  • Explained features of policies to customers and help determine best policy.
  • Maintained bookkeeping, databases, and records.
  • Conducted annual reviews of existing policies to update information.
  • Tracked progress of all outstanding insurance claims.
  • Evaluated leads obtained through direct referrals, lead databases and cold calling.
  • Met with prospective customers and business owners in their homes, businesses and other settings.

Outside Sales

Barrera Contractors
Odessa, TX
03.2014 - 02.2015
  • Built and strengthened long-lasting client relationships based on accurate price.
  • Identified and analyzed key competitors and related products.
  • Researched and customized service proposals for clients.
  • Developed highly profitable pipeline based on multiple sales penetration techniques.

Skills

  • Sales and Marketing
  • Policy Development
  • Life and Health Insurance Products
  • Data Entry and Update
  • Bookkeeping
  • Inventory Control
  • Customer Service
  • Diagnosis and Medical Treatment Codes

Older Roles

Hairstylist | Shear Agape – Odessa, TX | Aug 2011 to Mar 2014

Hairstylist Manager | Regis – Odessa, TX | Oct 2009 to Aug 2011

Claims Specialist | Medical Center Hospital – Odessa, TX | Jun 2005 to Jan 2008

T-19 Specialist | Nurses Unlimited Inc. – Odessa, TX | Jan 2000 to Jun 2005

Education & Professional Development

General Lines Agent License: Cosmetology

Odessa College: Cosmetology - Odessa, TX | 2009

Timeline

Remote Sales

Total Office Solution
02.2020 - Current

Territory Manager

Stride Staffing
09.2019 - 01.2020

Pre-Arrangement Advisor

Neptune Society
04.2019 - 08.2019

Outside Sales

Total Office Solution
10.2017 - 11.2018

Independent Agent

Aflac
04.2016 - 10.2017

Outside Sales

Barrera Contractors
03.2014 - 02.2015
Shawna Machen