Shawna Grozier
Owensboro,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Optician
Owensboro Family Eye Care
01.2021 - Current
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Learned new catalog of items to present current options to patients.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
Optical Assistant
Owensboro Community & Technical College
03.2019 - 12.2020
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Medical Assistant
Owensboro Community & Technical College
11.2018 - 03.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
Certified Nursing Assistant
Genesis Healthcare System
02.2018 - 12.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
Associate of Applied Science - Medical Assisting
Owensboro Community And Technical College
Owensboro, KY12.2020
Associate of Science - General Studies
Owensboro Community And Technical College
Owensboro, KY05.2016
Associate of Arts - General Studies
Owensboro Community And Technical College
Owensboro, KY05.2016
Skills
- Diagnostic Evaluation
- Glasses Fitting
- Data Verification
- Educate Clients
- Complex Problem-Solving
- Product and Service Recommendations
- Staff Training
- Effective Working Relationships
- Product Management and Pricing
- Onsite Product Demonstrations
- Product and Service Knowledge
- Continuous Improvement Strategies
Timeline
Optician
Owensboro Family Eye Care
01.2021 - Current
Optical Assistant
Owensboro Community & Technical College
03.2019 - 12.2020
Medical Assistant
Owensboro Community & Technical College
11.2018 - 03.2019
Certified Nursing Assistant
Genesis Healthcare System
02.2018 - 12.2018
Associate of Applied Science - Medical Assisting
Owensboro Community And Technical College
Associate of Science - General Studies
Owensboro Community And Technical College
Associate of Arts - General Studies
Owensboro Community And Technical College
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