Bethany Koonts
Summary
Experienced Optician delivering exceptional service and assistance to customers. Helps in selecting appropriate eyewear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail. Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals.
Overview
9
9
years of professional experience
Work History
Optician
Focal Pointe Optometry
06.2014 - Current
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Maintained safe, clean and organized environment to increase patient comfort.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
- Identified issues during preliminary exam and addressed concerns with physician.
Education
Associate of Applied Science - Opticianry
Hocking College
Nelsonville, OH05.2014
High School Diploma -
New Lexington High School
New Lexington, OH05.2012
Skills
- Optical Orders
- Bridge Measurements
- Eyeglass Prescriptions
- Diagnostic Evaluation
- Patient Engagement
- Eyewear Brands
- Contact Lens
- Quality Checks
- Retail Sales
- Preliminary Testing
- Selecting Frames
- Insurance Verification
Timeline
Optician
Focal Pointe Optometry
06.2014 - Current
Associate of Applied Science - Opticianry
Hocking College
High School Diploma -
New Lexington High School
Similar Profiles
Jennifer AndersonJennifer Anderson
Group HR Manager / Senior Manager at Miller Optometry Halifax / Ocean Optometry Inc.Group HR Manager / Senior Manager at Miller Optometry Halifax / Ocean Optometry Inc.
Jennifer AmbrosioJennifer Ambrosio
Optometric Technician/Dispensing Optician at Northwest Optometry Associate/Fig Garden OptometryOptometric Technician/Dispensing Optician at Northwest Optometry Associate/Fig Garden Optometry
Tanner FirmingerTanner Firminger
Labourer at Focal Point Plastering Pty Ltd, Chris Firminger, Director, 0404681578Labourer at Focal Point Plastering Pty Ltd, Chris Firminger, Director, 0404681578
Lisa HolladayLisa Holladay
Optician at MyEyeDROptician at MyEyeDR
Jaelene RodriguezJaelene Rodriguez
Optician at Milpitas Optometric GroupOptician at Milpitas Optometric Group