Open To Work
Shawna Jordan
Chicopee,Massachusetts
Work Preference
Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Assistant ManagerCashier/Food Service WorkerSecretaryWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
On-SiteRemoteLocation: Chicopee, Massachusetts, US
Open to relocation: No
Salary Range
$10/hr - $1000/hrImportant To Me
Flexible work hoursSummary
Dynamic Assistant Manager with proven ability to enhance customer satisfaction and operational efficiency through strong leadership and training initiatives.
Overview
10
10
years of professional experience
Work History
Assistant Manager
DB Mart
Windsor Locks, CT
07.2010 - 03.2018
- Led daily operations to enhance customer service and satisfaction.
- Developed training programs for new employees, improving onboarding efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated team schedules to ensure adequate coverage during peak hours.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Cashier/Food Service Worker
Dunkin' Donuts
Ludlow, MA
01.2009 - 05.2010
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Maintained cleanliness and organization of work area to enhance customer experience and safety standards.
- Assisted in training new team members on operational procedures and customer service best practices.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Secretary
Springfield College
Springfield, MA
10.2007 - 06.2008
- Coordinated office activities, managing schedules and appointments for faculty and administration.
- Maintained accurate records and files using electronic document management systems.
- Assisted in preparation of reports and presentations for departmental meetings.
- Developed efficient filing systems to enhance information retrieval processes.
Education
Medical Secretary -
02-1996
High School Diploma -
06-1995
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager - DB Mart
07.2010 - 03.2018
Cashier/Food Service Worker - Dunkin' Donuts
01.2009 - 05.2010
Secretary - Springfield College
10.2007 - 06.2008
Salter School - Medical Secretary,
High School of Commerce - High School Diploma,