Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna Knapik

Brunswick,OH

Summary

Professional recruitment specialist with robust background in identifying and engaging top talent. Expertise in managing full-cycle recruitment processes and building strong candidate relationships. Known for collaborative team efforts and adaptability to dynamic hiring needs. Skilled in strategic sourcing and candidate assessment.

Overview

16
16
years of professional experience

Work History

Recruiter

Cleveland Clinic
06.2022 - 02.2025
  • Oversaw and managed an average of 30 to 60 job requisitions simultaneously.
  • Reviewed employment applications, candidate backgrounds, skills, and other qualifications.
  • Conducted phone screens with applicants to determine suitability for positions.
  • Explained job duties, compensation, and benefits to potential candidates.
    Responded promptly to inquiries from prospective employees about job opportunities.
  • Created and maintained positive relationships with hiring managers and HR partners.
  • Extended offers to candidates and processed offer letters.
  • Participated in special projects to help the Talent Acquisition team meet OKRs.
  • Performed administrative tasks including answering emails, organizing documents, scheduling appointments, ordering office supplies, answering phones, greeting clients, and performing data entry.

Corporate Trainer and Staffing Manager

Inova Staffing (Formally Integrity Staffing)
11.2017 - 06.2022
  • Handled full-cycle recruitment, including sourcing, screening, interviewing, and hiring.
  • Trained employees on numerous computer programs and recruiting processes.
  • Helped customize Avionte Bold ATS and implemented the system for internal employees.
  • Created and managed training manuals, SOWs, and a training video library.
  • Developed and implemented training programs and projects to improve employee performance.
  • Provided individual coaching sessions for employees who needed additional support.
  • Assisted in the development of policies and procedures.
  • Corporate Trainer - January 2020-June 2022
  • Staffing Manager - November 2017-June 2022

Client Advisor

It's Just Lunch
02.2017 - 11.2017
  • Worked with clients to get date feedback, set up dates, and assist with questions and concerns.
  • Held one-on-one consultations with new clients to help them get acclimated to the matchmaking process.
  • Kept the database and files updated.
  • Performed administrative tasks such as answering emails, organizing documents, scheduling appointments, ordering office supplies, answering phones, greeting clients, and performing data entry.

Account Manager and Sale Supervisor

Pioneer Athletics
04.2009 - 12.2016
  • Reviewed resumes and interviewed candidates to fill open positions within the department.
  • Gathered data, analyzed information, and presented feedback to Account Managers.
  • Prepared relevant reports related to inside sales for the Director.
  • Conducted coaching sessions with current employees to hone their sales techniques.
  • Planned and coordinated staff CRM and sales technique training sessions for new employees.
  • Monitored Account Manager sales calls and conducted performance reviews with the sales team to ensure goals were met.
  • Generated leads through cold calling activities.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
    Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Penetrated all targeted accounts and expanded sales from within the client base.
  • Grew territory from $220,000 to over $600,000 in sales.
  • Resolved customer complaints in a timely manner.
  • Attended conventions as a representative of the company.
  • Performed administrative tasks.
  • Sales Supervisor - April 2012-December 2016
  • Account Manager - April 2009-April 2012

Education

Bachelor's Degree -

Ashland University
Ashland, OH
05.2007

Skills

  • Candidate sourcing and full-cycle recruitment
  • Recruitment strategies
  • Client relationship management
  • Cold calling
  • Training and onboarding
  • Team collaboration
  • Critical thinking and decisive judgement
  • Time management
  • Strong written and verbal communication skills
  • Self-motivated work ethic
  • Multitask in fast paced and challenging environments
  • Computer savvy and proficient in Microsoft Suite and multiple SMS programs and applicant tracking systems

Timeline

Recruiter

Cleveland Clinic
06.2022 - 02.2025

Corporate Trainer and Staffing Manager

Inova Staffing (Formally Integrity Staffing)
11.2017 - 06.2022

Client Advisor

It's Just Lunch
02.2017 - 11.2017

Account Manager and Sale Supervisor

Pioneer Athletics
04.2009 - 12.2016

Bachelor's Degree -

Ashland University
Shawna Knapik