Shawna Lobato
Española
Summary
Compassionate and patient-focused Lead Medical Assistant known for high productivity and efficient task completion. Possess specialized skills in clinical procedures, patient education, and electronic health record (EHR) management. Excel in communication, teamwork, and problem-solving to enhance patient care and support healthcare team objectives.
Overview
21
21
years of professional experience
Work History
Lead Medical Assistant
Presbyterian Hospital
Santa Fe
08.2020 - Current
- Supervised medical assistants to ensure efficient patient care delivery.
- Coordinated patient appointments and managed scheduling for healthcare providers.
- Assisted in clinical procedures and ensured adherence to safety protocols.
- Trained new staff on operational procedures and best practices in patient handling.
- Maintained medical records and ensured compliance with privacy regulations.
- Communicated effectively with patients regarding treatment plans and follow-up care.
Laundry Attendant/Assistant Housekeeping Manager
Hilton
Pojoaque
01.2005 - 02.2019
- Operated laundry machines to wash and dry linens and garments.
- Sorted, folded, and organized clean laundry for efficient distribution.
- Maintained cleanliness and organization of laundry area at the hotel.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Provided excellent customer service at all times.
- Supervised daily operations of housekeeping department to ensure compliance with standards.
- Developed and implemented procedures for preventive maintenance program for all housekeeping equipment.
Education
Some College (No Degree) - Health And Science
Santa Fe Community College
Santa Fe, NM06-2017
Skills
- Healthcare communication
- Critical thinking
- Electronic health records management
- Clinical leadership
- Trustworthy companion
Accomplishments
- One of the first Medical assistant III in Santa Fe,NM
- Lead Medical assistant, leading a team of 9 people.
- Compassionate, reliable and hard-working
Timeline
Lead Medical Assistant
Presbyterian Hospital
08.2020 - Current
Laundry Attendant/Assistant Housekeeping Manager
Hilton
01.2005 - 02.2019
Some College (No Degree) - Health And Science
Santa Fe Community College