Shawna McCloskey
St. Paul Park,MN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
Work History
District Administrative Assistant
Kohls Department Store
11.2019 - 02.2024
- Streamlined office procedures by implementing efficient administrative systems and processes.
- Enhanced district-wide communication by coordinating meetings, conferences, and events for staff and stakeholders.
- Maintained accurate records of budget expenditures, ensuring financial transparency and accountability within the district.
- Improved workflow efficiency with expert management of scheduling, appointments, and calendar updates for district administrators.
- Collaborated on special projects to support district initiatives and achieve organizational goals.
- Boosted staff productivity by providing comprehensive administrative support to stores within the district.
Store Support Lead
Kohl's Department Stores
07.2004 - 10.2019
- Support and effectively resolve store associate and administrative needs through: Timely execution of store payroll, scheduling, cash office, and supplies.
- Organizes, supports and processes all steps in the associate lifecycle.
- Responsible for maintaining and resolving in store technology, resources and tools.
- Evaluates and assess workforce needs, able to lead work efforts, and direct associates.
- Assist store executive team with onboarding and orientating new associates and support continued training.
- Communicate and guide store issues through resolution.
Clerical Associate
Target
08.1997 - 07.2004
- Streamlined office processes by implementing efficient filing systems and document management.
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Education
Associate of Arts -
Normandale Community College
Minneapolis, MNHigh School Diploma -
Woodbury High School
Woodbury, MNSkills
- Strong Organization
- File Management
- Calendar Management
- Microsoft Office Proficiency
- Workday Proficiency
- Concur Expense Proficiency
- Dimensions and Kronos Proficiency
Timeline
District Administrative Assistant
Kohls Department Store
11.2019 - 02.2024
Store Support Lead
Kohl's Department Stores
07.2004 - 10.2019
Clerical Associate
Target
08.1997 - 07.2004
Associate of Arts -
Normandale Community College
High School Diploma -
Woodbury High School
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