Shawnalique Beale
The Bronx,US
Summary
Shawnalique Beale is currently a Medical Assistant student with years of experience in customer service, from retail environments to an office environment. Always looking improve patient and customer satisfaction. I am a professional who is dependable and attentive with an upbeat personality. I'm always eager to take on new and challenging roles. Organized and a dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
Work History
Home Health Aide
Jerry Georges
01.2023 - Current
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Sales Associate
Pandora Jewelry
04.2021 - 01.2022
- Unboxed new products and stocked shelves in appealing and organized arrangements to promote items
- Suggested the best merchandise based on the needs and desires of the customer
- Exceeded daily, weekly and monthly sales goals
- Provided product and service information to customers
- Organized displays to draw customers attention to specific and new items
- Took incoming phone calls and answered them with information about new products, services, store hours, policies, and upcoming promotions
- Ensure sales floor is cleaned and presentable at all times.
Sales Associate/Keyholder
Sunglass Hut at Macy's
11.2019 - 01.2022
- Sold a variety of sunglasses by explaining their unique features and instructing customers on how to use different lenses properly
- Answered phone calls with information about products, services, store hours, policies, and promotions
- Customers received merchandise recommendations based on their needs and preferences
- Prepared cash deposits with no discrepancies during closing shift
- Unboxed new merchandise and restock shelves in appealing and organized arrangements to promote new items
- Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
- Observed customer behavior in order to spot security threats and report them to supervisors
- Open and close store
- Stayed on top of new trends and provided helpful customer service to help with product selection.
Medical Receptionist
Upper Manhattan Mental Health Center
04.2017 - 04.2018
- Was in charge of patient scheduling, check-in, check-out, and billing payments
- Set up appointments for physician visits and procedures using calendar software
- Took patient messages and relayed them to the appropriate personnel
- Scheduled, rescheduled, and dealt with patient cancellations
- Made sure the phone was answered on the second ring and greeted all callers enthusiastically
- Greeted each patient
- Organized patient files and folders for doctors
- Make appointments and keep track of them on a calendar
- Provided patients with appointment information updates and rescheduling.
Education
Associate - Medical Assisting
Mandl College
New York, NY12.2024
High School - Business/Marketing
High School of Fashion Industries
New York, NY01.2018
Skills
- Team building
- Organization
- Problem solving
- Communication
- Microsoft/Excel proficiency
- Vital signs monitoring
- Recording vital signs
Timeline
Home Health Aide
Jerry Georges
01.2023 - Current
Sales Associate
Pandora Jewelry
04.2021 - 01.2022
Sales Associate/Keyholder
Sunglass Hut at Macy's
11.2019 - 01.2022
Medical Receptionist
Upper Manhattan Mental Health Center
04.2017 - 04.2018
Associate - Medical Assisting
Mandl College
High School - Business/Marketing
High School of Fashion Industries