Shawndalaya Kroger
Chicago,IL
Summary
Profile Statement: Experienced customer service professional with over 5 years of experience; specializing in management, security and food service. Looking for a work environment that will allow one to use their skills to enhance the work culture as well as develop new skills to assist in professional development.
Overview
11
11
years of professional experience
Work History
Service Professional
Hills and Dales Child Development
01.2021 - 01.2022
- Assisted clients with daily activities and chores to promote independence
- Provided clients with meals, and helped them to prepare meals and purchase groceries
- Provided transportation to and from appointments as needed
- Maintained a daily log of all activities client received assistance with
Security Officer
Securitas
01.2018 - 01.2020
- Patrolled the premises to ensure the safety of employees and visitors
- Inspected parking lot to verify vehicles were properly parked and displayed parking permits
- Checked and Secured building entrances
- Greeted tenants and guests entering and leaving the property
Security Officer
Allied Universal Security
01.2018 - 01.2019
- Patrolled the premises regularly to ensure safety of employees and visitors
- Inspected parking lot to verify vehicles were properly parked and displayed parking permits
- Checked and Secured building entrances
- Greeted tenants as the entered and left the property
- Ensured all visitors followed protocol when entering the building and exiting the building
Food Associate
Elmhurst Edwards Hospital
01.2017 - 01.2018
- Managed inventory to achieve targeted gross profit margin
- Cleaned and Sanitized floors, equipment, surfaces and food items according to the correct procedures
- Managed Quality control activities to maintain food safety
- Prepared batches and individual meals according to established recipes while adhering to safe cooking procedures and temperatures
Assistant Manager
McDonald’s
01.2011 - 01.2016
- Assessed employee schedules for effectiveness and approved all timesheets
- Responded to customer concerns in a knowledgeable and professional manner
- Adhered to all company food, safety, quality and sanitation policies
- Trained and mentored 20 new employees each quarter
- Completed reports outlining meal numbers, service efficiency and various contributing costs
- Established and managed effective controls for labor and inventory costs.
Education
Westside Holistic Academy
4909 W Division 06.2007
Skills
- Managing inventory, sales, planning and reporting, operations management, quality control, food service, Training
- And team management, POS, food preparation
- Constructive Feedback
- Inventory Control Processes
- Guest Satisfaction
- Customer Inquiries
- Leadership
- POS Inventory System Operation
- Training Junior Team Members
Timeline
Service Professional
Hills and Dales Child Development
01.2021 - 01.2022
Security Officer
Securitas
01.2018 - 01.2020
Security Officer
Allied Universal Security
01.2018 - 01.2019
Food Associate
Elmhurst Edwards Hospital
01.2017 - 01.2018
Assistant Manager
McDonald’s
01.2011 - 01.2016
Westside Holistic Academy
Similar Profiles
Eboni BoydEboni Boyd
Caregiver at Hills and Dales Child Development CenterCaregiver at Hills and Dales Child Development Center
Mahibur Rahman MahiMahibur Rahman Mahi
Internship Student at Hills And Dales Child Development CenterInternship Student at Hills And Dales Child Development Center
Madison EggersMadison Eggers
Childcare Lead Teacher at Hills And Dales Child Development CenterChildcare Lead Teacher at Hills And Dales Child Development Center