Shawnee Howell
Jacksonville,USA
Summary
Achieved enhanced communication between internal and external customers, resulting in improved relationships. Streamlined the integration of two major time clock systems across sister properties. Increased human resource department output by 25% within six months of joining the organization.
Overview
25
25
years of professional experience
Work History
Assistant Manager/Human Resources Recruitment and Compliance Specialist
Beaches Ocho Rios
Boscobel, St. Mary
06.2021 - 06.2025
- All management functions, including monthly report to our head office, disciplinary and grievance hearing, manage, organize and implement necessary office function and team member’s engagements etc.
- Uniform order for the property
- HR Budget
- Team member manning for the property
- Process and follow through on injury on the job (IOJ) cases.
- Responsible for the recruiting of all new team members with a focus of selecting the right fit base on property culture and needs
- Ensure that all team member comply with the company’s standards of appearance as govern by Sandals Resort International
- Audit all team members files to ensure adherence is maintained
- Provide uniforms to on boarding new team members
- Assist in the enrolment of new team members Medical, Life Insurance and Pension Scheme.
- Assist HR Manager with all unforeseen circumstance
- Inter-Resort Transfer
Assistant Manager/Human Resources Recruitment and Compliance Specialist
Sandals Royal Plantation
Pineapple, St. Ann
04.2019 - 05.2021
- Responsible for the recruiting of all new team members with a focus of selecting the right fit base on property culture and needs
- Manage the day to day function of HR department
- Audit all team members’ files to ensure adherence is maintained
- Ensure that all team member comply with the country standards and that of Sandals Corporate Resort
- Provide uniforms to on boarding new team members
- Assist in the enrolment of new team members Medical, Life Insurance and Pension Scheme. Coordinate medical
- Inter- Resort Transfer
Human Resources Administrative Assistant
Sandals Ochi Beach Resort
Pineapple, St. Ann
11.2012 - 04.2019
- Assisted HR Manager throughout recruitment process
- Managing personnel agreements
- Developing staff strategies
- Organizing training programs
- Providing support during contract negotiations
- Process weekly payroll for over 1100 team members
- Maintain team members files
- Conduct new employee orientation session
- Process new hire and termination paperwork
- Assist with incentive functions for team members monthly
- Implement and maintain policies and procedures
- Well rounded in handling employee benefits i.e. Medical, Life Insurance and Pension Scheme
- Process and follow through on injury on the job (IOJ) cases.
- Provide uniforms to on boarding new team members
- Assist in the enrolment of new team members Medical, Life Insurance and Pension Scheme.
- Assist HR Manager with the day to day function of the HR department
- Manager the day to day function of the HR
Group Account Executive
SuperClubs Group Resort
Runaway Bay, St. Ann
10.2009 - 05.2012
- Manages group accounts for large groups of 10-150 rooms
- Source new accounts using the selling tools provided. Close sales
- Handle all the administrative aspect of the group – e.g. collect payments. Revise
- Contract, have refund return when client over-pay their account.
- Work with Opera system link directly with the resort
Food and Beverage Administrative Assistant
Sunset Jamaica Grande Resort
Ocho Rios, St. Ann
07.2007 - 07.2009
- Responsible for the overall administrative activities
- The Food and Beverage department
- Prepare menus for special functions
- Work with HDS system/ Central Reservation System (CRS)
- Sit in to weekly meetings – type minutes
- Do weekly and bi-weekly schedule
- Compose Standard Operations Procedures Manual (SOP)
- Compose Skills Training Systems Manual (STS)
- Coordinate goals structure and type
- Assist in the preparation of the annual budget
Human Resources Director Assistant
Gurney’s Inn Resort & Spa Ltd
Montauk, NY
03.2000 - 01.2007
- Responsible for overall office duties, book appointment, implement policies
- Coordinate interviews for prospective workers, resolve employee conflicts
- Enrol employees in health insurances
- Workman’s compensation claims
- Coordinate employee training, appreciations parties and functions
- Process all new hire paper worker and termination
- Responsible for overall Staff Housing function (New entry & terminated
- Generate monthly report for all the groups that travelled.
- Log all active groups with key importance given to due date for all payments.
- Follow up on payment days before due date
- Daily report of all groups, payments received, new groups contract for the CEO and all upper management.
Education
High School Diploma -
Ocho Rios High School
Jamaica, W.I.1995
BBA - Business Administration
Unicaf UNIVERSITY
Malawa03.2022
Certificate - Certificate
John MAXWELL
2018
Certificate - Supervisory Management, Leadership Development, Train the Trainer
Sandals Cooperation University
01.2017
Certificate - Secretarial Studies
International Association of Administrative Professional
Kansas City, MO2000
Associate of Arts - Management Studies
Jamaica Institute of Management
Jamaica, St. Ann08.1999
Skills
Microsoft (Excel/Word/Publishers/PowerPoint, MS Project, Outlook(email, schedule appointment)
HRMS Oracle Software/ HRIS applications (Sage Abra Suite, HR Orange, Interactive Payroll System – IPS)
Highly Confidencial/Attention to detail
Highly Organized / Time management
Excellent written and oral communication skill
Strategic planning/Conflict management
Accomplishments
- Facilitated implementation of established policies and standards of performance
Additional Skills and Abilities
- Ability to work in a team environment
- Sound judgement acumen
- Strong work ethic with profound ability to multitask.
Qualifications
- 17 + years’ work experience in Human Resources
- Experienced in supporting the HR team across all operational and administrative functions
- Hands-on experience in managing payroll processes
- Well-versed in assisting in the documentation of workflow processes and procedures
- Demonstrated success in managing statistical data and collecting various training certificates and policy acknowledgments.
Alison Online Courses
- Diploma in Human Resource Management
- Introduction to Modern Human Resources Management
- International and Strategic Human Resources Management
- Introduction to Time Management
- Leadership Skills - Business
- Business Communication - Managing Successful Team Meetings
- Human Resource Management - Discipline in Organizations
- Business Communications - Fundamentals of Business Writing
- Human Resource Management - Recruitment and Selection Process
- Modern Human Resources Management – Training and Induction
Timeline
Assistant Manager/Human Resources Recruitment and Compliance Specialist
Beaches Ocho Rios
06.2021 - 06.2025
Assistant Manager/Human Resources Recruitment and Compliance Specialist
Sandals Royal Plantation
04.2019 - 05.2021
Human Resources Administrative Assistant
Sandals Ochi Beach Resort
11.2012 - 04.2019
Group Account Executive
SuperClubs Group Resort
10.2009 - 05.2012
Food and Beverage Administrative Assistant
Sunset Jamaica Grande Resort
07.2007 - 07.2009
Human Resources Director Assistant
Gurney’s Inn Resort & Spa Ltd
03.2000 - 01.2007
Certificate - Supervisory Management, Leadership Development, Train the Trainer
Sandals Cooperation University
High School Diploma -
Ocho Rios High School
BBA - Business Administration
Unicaf UNIVERSITY
Certificate - Certificate
John MAXWELL
Certificate - Secretarial Studies
International Association of Administrative Professional
Associate of Arts - Management Studies
Jamaica Institute of Management