Shawnee Szyper
Enchanted Mountains Urgent Veterinary Care
Falconer,NY
4
years of professional experience
Reliable early-career professional with a background in veterinary care and customer service. Known for effective communication, patient restraint, and organized support during busy shifts. Ready to help improve client communication, and understanding, Skilled in cleaning and sanitation protocols, accurate documentation, and handling cash transactions from both of my prior jobs.
Work History
Veterinary Assistant
2 Years 2 Months- Supported triage workflows by gathering patient histories and relaying urgent symptoms to veterinary team.
- Restrained dogs and cats safely during examinations, diagnostics, and treatment procedures.
- Prepared exam rooms, treatment areas, and equipment for rapid patient intake and care.
- Collected specimens for laboratory testing, including blood, urine, and fecal samples.
- Monitored hospitalized patients, documented vital signs, and reported changes in condition promptly.
- Sterilized surgical instruments and maintained clean, organized treatment spaces for infection control.
- Educated pet owners on discharge instructions, medication schedules, and post-visit care.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Hostess/Server
1 Year 10 Months- Greeted guests promptly, managed waitlists, and coordinated accurate seating during peak service periods.
- Delivered attentive table service, answered menu questions, and accommodated dietary requests with care.
- Processed orders accurately through POS systems, reducing ticket errors and service delays.
- Monitored dining room flow, collaborated with kitchen staff, and maintained smooth guest turnover.
- Trained new team members on host, server, and floor procedures to strengthen consistency.
- Maintained cleaning, stocked service areas and prepared tables for efficient, welcoming guest seating.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing walk-in business.
Education
High School Diploma
Skills
Client relations
Client guidance
Animal handling techniques
Animal safety
Appointment scheduling
Sanitation procedures
Front desk operations
Multitasking
Active listening
Problem-solving
Teamwork and collaboration
Time management
Attention to detail
Reliability
Organizational skills
Effective communication
Cash management
Timeline
Veterinary Assistant
Enchanted Mountains Urgent Veterinary Care
08.2024 - CurrentRead More
Hostess/Server
Ellicottville Brewing Company - Tap + Bottle & Taqueria
10.2022 - 08.2024Read More
Cattaraugus-Little Valley Central School District
High School Diploma
Read More