Shawneka Henderson
Phoenix,AZ
Summary
Offering positive attitude and readiness to learn and grow within supportive team environment. Brings foundation in basic safety protocols and ability to quickly acquire new skills relevant to role. Ready to use and develop time management and operational skills in multiple roles.
Overview
22
22
years of professional experience
Work History
Warehouse Worker
Stitch Fix
Phoenix, AZ
10.2018 - Current
- Assist in variety of processes such as scanning and organizing inventory.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and provide correct shipping receipts
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
Retail Consignment Associate
My Sister’s Closet
San Diego, CA
01.2012 - 10.2018
- Tag the customer merchandise and display on sales floor
- Assist customer with products and developed strong rapport
- Price clothing accurately for sales floor
- Became Team lead Feb 2015-2016 to include: Employee Training, Product Displays, Stock Organization, Open & Closing Procedures, Check Writing and all Functions Essential to Store Operations
- Assistant Manager Costa Verde Center (2016) Job title change, due to transition from AZ to CA
- Managing the Store, Scheduling, Payroll, Customer Service, Opening and Closing Procedures, all Functions Essential to Store Operations
Stock Team
Nordstrom Rack
San Diego, CA
01.2007 - 01.2012
- Receive and manage all incoming shipments
- Inventory
- Preparing merchandise for purchase
Kids Department
Nordstrom Rack
San Diego, CA
01.2004 - 01.2007
- Informing clients on sales and promotions
- Clearing areas for fast easy shopping
- Register duties
Sales Associate
Foot Locker
San Diego, CA
09.2002 - 01.2004
- Greeting and assisting customers
- Keeping store displays presentable
- Assisting with shoes and apparel
- Working the register
Education
Computer Information Science Classes
Everest College
San Diego, CA01.2009
High School - undefined
Lincoln High School
San Diego, CA01.2003
Skills
- Customer Service
- Retail Industry
- Stock
- Inventory
- Training New Employees
- Works Accurately and Efficiently
- Positive Attitude
- Computer Skills:
- Microsoft Outlook
- Microsoft Power Point
- Microsoft Word
- Microsoft Excel
- Quick Learner/ Adjustable to Change
- Handles Difficult Situations/ Solves Problems
- Motivational
- Role Model
- Organized
- Reliable
Accomplishments
- All Star Customer Service Award2006
- Team Lead Position
- Three Shining Stars
- Assistant Manager Position
Timeline
Warehouse Worker
Stitch Fix
10.2018 - Current
Retail Consignment Associate
My Sister’s Closet
01.2012 - 10.2018
Stock Team
Nordstrom Rack
01.2007 - 01.2012
Kids Department
Nordstrom Rack
01.2004 - 01.2007
Sales Associate
Foot Locker
09.2002 - 01.2004
High School - undefined
Lincoln High School
Computer Information Science Classes
Everest College