Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Shawnicker Morain

Covington,GA

Summary

Reliable and organized management professional with 3+ years of experience in leadership, administration, and customer service. Skilled in office coordination, staff supervision, scheduling, and record management. Holds a Diploma in Medical Administrative Assisting from Penn Foster (2025) and is currently pursuing a Bachelor's degree in Business Management and Leadership at Capella University (expected graduation: 2027). Dedicated to fostering efficient operations and compassionate service in healthcare administration at Prestige Private Care.

Experienced in managing daily store operations, including scheduling, staff supervision, and merchandising, while ensuring compliance with company standards. Successfully led a team of over 15 employees, focusing on hiring, training, and performance coaching to enhance customer service outcomes. Demonstrated ability to resolve operational challenges efficiently, contributing to improved workflow efficiency and customer satisfaction. Proficient in inventory management and payroll preparation, maintaining adherence to health and safety compliance standards.

Overview

4
4
years of professional experience

Work History

Store Manager Candidate

Dollar General
Covington, GA
01.2025 - Current
  • Manage daily store operations including scheduling, staff supervision and merchandising.
  • Ensure compliance with company standards and operational procedures.
  • Lead, coach, and motivate staff to achieve performance and customer service goals.
  • Resolve operational challenges efficiently while maintaining team morale.

Manager

Various Locations
01.2022 - 01.2025
  • Supervised a team of 15+ employees, managing hiring, scheduling and training.
  • Oversaw inventory, payroll preparation, and quality control procedures.
  • Improved workflow efficiency and customer satisfaction through process enhancements.
  • Maintained compliance with health, safety, and service standards.

Education

Bachelor of Science - Business Management and Leadership

Capella University

Diploma - Medical Administrative Assistant

Penn Foster

Skills

  • Office Administration & Coordination
  • Leadership & Team Development
  • Scheduling & Payroll Support
  • Compliance and Recordkeeping
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Communication & Problem Solving
  • Store operations management
  • Staff supervision
  • Inventory management
  • Payroll preparation
  • Customer satisfaction
  • Team motivation
  • Health and safety compliance
  • Conflict resolution
  • Operational efficiency
  • Scheduling management
  • Performance coaching
  • Team leadership
  • Staff training
  • Compliance standards
  • Customer service excellence
  • Store maintenance
  • Employee scheduling
  • Sales analysis
  • Store operations
  • Team management
  • Policy enforcement
  • Teamwork
  • Adaptability and flexibility

Additional Information

Excellent communication and organizational skills., Experienced in scheduling software and data entry systems., Committed to fostering teamwork, efficiency, and quality service in care settings.

Timeline

Store Manager Candidate

Dollar General
01.2025 - Current

Manager

Various Locations
01.2022 - 01.2025

Bachelor of Science - Business Management and Leadership

Capella University

Diploma - Medical Administrative Assistant

Penn Foster
Shawnicker Morain