Summary
Overview
Work History
Education
Skills
Timeline
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Shawnita Harris

Washington,DC

Summary

Self-motivated Maintenance Coordinator with outstanding experience in actively maintaining facilities and grounds. Successful in promptly responding to maintenance needs and completing quality repair work. Detail-oriented professional receptive to tenant needs and dedicated to establishing sense of home for residents from all walks of life. Thoughtful and collaborative contributor to dynamic leasing team focused on tenant health and satisfaction as well as company prosperity. Well-versed in housing policies and ordinances impacting multi-family dwellings.

Overview

8
8
years of professional experience

Work History

Leasing Manager

Petra/Sure-Dwellings
Washingtonville, District Of Columbia
12.2023 - Current
  • Created leasing contracts, collected rent payments, and maintained tenant records.
  • Ensured compliance with all state and local laws regarding fair housing practices.
  • Managed property maintenance issues such as plumbing, electrical, and HVAC repairs.
  • Coordinated move-in and move-out procedures including inspections and cleaning services.
  • Resolved tenant complaints in a timely manner to maintain positive relationships.
  • Performed regular site visits to check on conditions of the premises.
  • Provided customer service support to ensure satisfaction throughout the tenancy period.
  • Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
  • Ensured that all paperwork was completed correctly prior to signing leases.
  • Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.

Maintenance Coordinator

EandG Group
WASHINGTON, District Of Columbia
11.2020 - 11.2023
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Managed maintenance team of 6 employees and coordinated repair schedule according to priority level.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.

Leasing Consultant

EandG Group
Washington DC
11.2019 - 05.2020
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Maintenance Technician Contractor

EandG Group
Washington DC
10.2016 - 08.2019
  • Installed new locks, door handles, and door closers.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Kept accurate records of paint supplies and other materials.
  • Patched cracks, holes and other imperfections in walls and other surfaces.

Education

High School Diploma - Accounting

Cardozo Senior High School
Washington DC
06.2018

Skills

  • Maintenance Planning
  • Yardi Software
  • Building Painting
  • Plumbing
  • Employee Scheduling
  • Lease administration

Timeline

Leasing Manager

Petra/Sure-Dwellings
12.2023 - Current

Maintenance Coordinator

EandG Group
11.2020 - 11.2023

Leasing Consultant

EandG Group
11.2019 - 05.2020

Maintenance Technician Contractor

EandG Group
10.2016 - 08.2019

High School Diploma - Accounting

Cardozo Senior High School

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