Adept at database entry and excelling in verbal communication, I significantly enhanced patient and customer experience at Diagnostic Imaging Services - Hagerstown. Leveraging skills in scheduling and calendar management, I streamlined operations, achieving a notable increase in efficiency. My proactive approach and ability to manage multiple tasks simultaneously have consistently led to positive outcomes in fast-paced environments.
Provide excellent customer service
Schedule patient on the correct machine for the best imaging service available
Answer phone and help customer with questions regarding the testing and insurance.
Route the call to the best department or the best administrative person to help the patient.
I currently hold a certified Pharmacy Technician through the State Of Maryland that is active and up to date
License number T15857