Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawnte Mahone

Grand Rapids,MI

Summary

I am a person who is a dedicated customer service professional with knowledge of service delivery and multitasking skills. I am dependable and someone you can count on to show up and get things done right. I enjoy working with people and problem solving as well as learning new things.

Overview

5
5
years of professional experience

Work History

Instacart Shopper

Instacart
Grand Rapids, MI
06.2021 - Current

Reviewed customer orders for accuracy. Interacted with customers to understand needs and make targeted replacement. Consulted with customers on food selections and custom order requests. Served customers with friendly support at every stage of shopping and purchasing.

Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty. Delivered items to customers on desired schedules in a timely manner.

Amazon Warehouse Associate

Amazon
Grand Rapids, MI
03.2019 - 05.2019

Manually unloaded materials from pallets, skids, platforms and transport vehicles. Placed incoming inventory in storage locations for accuracy and easy retrieval. Confirmed accuracy, quality and quantity of materials received and recorded shortages and discrepancies. Volunteered to assist with projects to demonstrate willingness to learn new tasks and increase skill levels.

Driver/Picker

Hilo
06.2016 - 10.2017

Maintained Hilo. Picked orders from pick sheet and packed items according to packing guidelines. Inventoried items and maintained cleanliness in the warehouse.

Line Lead

Display Pack
12.2014 - 07.2015

Monitored and trained employees to ensure job was properly done. Designated workers to specific job tasks. Issued and completed paperwork for start and end of job. Followed quality and packing guidelines to ensure quality product. Inventoried materials for packaging and maintained cleaned work areas.

Line Worker

Workbox, Display Pack
03.2014 - 11.2014

Inspected parts for defects and packaged them according to the packing guidelines. Maintained clean work space.

Direct Care Staff

J2S Group
Bangor, MI
02.2012 - 09.2012

Assisted residents with their daily living activities according to their treatment plans by their physician.

Direct Care Staff

Cornerstone AFC
Bangor, MI
08.2011 - 04.2012

Assisted residents with their daily living activities according to their treatment plans by their physician

Education

High School Diploma -

Covert High School

Skills

  • Sales proficiency
  • Accurate money handling
  • Customer Relations
  • Product knowledge

Timeline

Instacart Shopper

Instacart
06.2021 - Current

Amazon Warehouse Associate

Amazon
03.2019 - 05.2019

Driver/Picker

Hilo
06.2016 - 10.2017

Line Lead

Display Pack
12.2014 - 07.2015

Line Worker

Workbox, Display Pack
03.2014 - 11.2014

Direct Care Staff

J2S Group
02.2012 - 09.2012

Direct Care Staff

Cornerstone AFC
08.2011 - 04.2012

High School Diploma -

Covert High School
Shawnte Mahone