Shawntel Willis
Lake Charles,LA
Summary
Compassionate Director of Nursing dedicated to maintaining the highest standards of nursing practices and policies. Excellent leader, mentor, and recruiter, supporting staff and the local community. Demonstrates strong working knowledge of regulatory compliance along with proven results in managerial role.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director, Vascular Access
Lake Charles Memorial Health System
Lake Charles , LA
03.2022 - Current
- Coordinated resources across departments to maximize productivity levels.
- Ensured compliance with all relevant regulations, policies and procedures.
- Identified opportunities for process optimization through data analysis.
- Collaborated with senior leadership to set long-term objectives for the company.
- Identified opportunities for improvement in operational performance metrics.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Recruited, trained, supervised, evaluated and mentored staff members.
Director, Inpatient Nursing Rehabilitation
Lake Charles Memorial Health System
Lake Charles , LA
05.2019 - Current
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Facilitated communication between departments within the hospital setting to improve efficiency.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Served as a mentor for new nurses providing support during their transition into the organization.
Director, Orthopedic-Neuro Acute Unit
Lake Charles Memorial Health System
Lake Charles , LA
10.2013 - Current
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Created reports summarizing patient outcomes based on data collected from various sources.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Organized educational programs for nurses such as seminars, lectures, workshops.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
Director, Medical-Surgical Renal Unit
Christus St. Patrick's Hospital
Lake Charles , LA
02.2012 - 10.2013
- Managed budgeting and financial planning processes for the organization.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Implemented systems for tracking progress on key initiatives or projects.
- Reviewed internal reports and identified areas of risk or potential cost savings.
Director, Nursing Administration
CHRISTUS, St. Patrick Hospital
Lake Charles , LA
07.2002 - 08.2011
- Ensured compliance with all relevant regulations, policies and procedures.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed crisis situations to minimize impact on operations and reputation.
- Spearheaded the development and launch of new products or services.
- Partnered with staff to create professional development plans to support personal and business growth.
- Oversaw strategic planning and implementation to ensure organizational goals were met.
Education
Master of Science - Nursing Administration
McNeese State University
Lake Charles, LA01-2006
Bachelor of Science - Nursing
Southern University And A & M College
Baton Rouge, LA05-2000
Skills
- Staff Management
- Contract Management
- Business Administration
- Business Development
Certification
- BLS
- ACLS
- Green Belt LEAN Six Sigma
- NEA-BC
- SCRN
- CRRN
Timeline
Director, Vascular Access
Lake Charles Memorial Health System
03.2022 - Current
Director, Inpatient Nursing Rehabilitation
Lake Charles Memorial Health System
05.2019 - Current
Director, Orthopedic-Neuro Acute Unit
Lake Charles Memorial Health System
10.2013 - Current
Director, Medical-Surgical Renal Unit
Christus St. Patrick's Hospital
02.2012 - 10.2013
Director, Nursing Administration
CHRISTUS, St. Patrick Hospital
07.2002 - 08.2011
Master of Science - Nursing Administration
McNeese State University
Bachelor of Science - Nursing
Southern University And A & M College
- BLS
- ACLS
- Green Belt LEAN Six Sigma
- NEA-BC
- SCRN
- CRRN
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