Shawntia Kinsey
Orange,FL
Summary
Detail-oriented professional with a strong background in staffing coordination and operational management. Skilled in decision-making and customer relationship management, driving improved communication and alignment across teams to meet organizational goals.
Overview
11
11
years of professional experience
Work History
Staffing Coordinator
Brookdale Senior Living Facility
Jacksonville, FL
02.2021 - 03.2026
- Coordinated staffing schedules to ensure adequate coverage across all shifts and departments.
- Collaborated with management to identify staffing needs and align resources accordingly.
- Streamlined recruitment processes, improving candidate sourcing and selection timelines.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
- Implemented training programs for new hires, enhancing onboarding efficiency and employee retention.
Operations Manager
WHITE GLOVE TRANSIT
Jacksonville, FL
08.2018 - 11.2020
- Analyzed data trends to identify areas for cost reduction and operational enhancements.
- Facilitated communication between management and staff to ensure alignment on strategic goals and initiatives.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.
Care Coordinator
ONE CALL CM
Jacksonville, FL
05.2015 - 08.2018
- Coordinated patient care by scheduling appointments and facilitating communication between healthcare providers and patients.
- Managed intake processes, ensuring accurate data collection for patient records and care plans.
- Analyzed patient data trends to identify areas for operational enhancements and resource allocation adjustments.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Education
High School Diploma -
RIVERSIDE HIGH SCHOOL
JACKSONVILLE, FL06.2012
Skills
- Recruitment
- Staff scheduling
- Scheduling
- Staff coordination
- Interviewing techniques
- Microsoft office
- Decision-making
- Employee engagement
Timeline
Staffing Coordinator
Brookdale Senior Living Facility
02.2021 - 03.2026
Operations Manager
WHITE GLOVE TRANSIT
08.2018 - 11.2020
Care Coordinator
ONE CALL CM
05.2015 - 08.2018
High School Diploma -
RIVERSIDE HIGH SCHOOL