Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shay Cartalla

Orlando,FL

Summary

Relationship-focused sales professional with a strong background in luxury service, wellness, and high-volume hospitality. Adept at building trust quickly, communicating with clarity, and driving client engagement through a consultative approach. Known for combining emotional intelligence with strategic thinking to exceed sales goals and deliver meaningful client experiences. Now seeking to bring these strengths into a medical sales and marketing role where connection, growth, and impact are central to success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Nail Technician & Marketing Associate

Men's Luxury Spa
11.2024 - Current
  • Developed strong relationships with clients, fostering loyalty through personalized service experiences.
  • Mentored junior technicians, improving their technique and boosting overall team performance.
  • Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
  • Increased brand visibility by developing and executing innovative social media campaigns.

Nail Artist

Freelance
03.2024 - 11.2024
  • Adapted techniques to accommodate diverse client needs, showcasing flexibility in service delivery.
  • Promoted services through social media platforms, increasing visibility within the local community.
  • Conducted market research to identify trends and adjust business strategies effectively.
  • Developed loyal clientele through consistent delivery of exceptional services tailored to individual preferences.

Bar Manager

MYLounge
11.2022 - 05.2024
  • Trained and supervised bar staff, fostering a collaborative and efficient work environment.
  • Managed daily bar operations, ensuring high quality service and customer satisfaction.
  • Developed and maintained beverage menu, incorporating seasonal ingredients and trends.

Education

Associate of Arts - Fashion Marketing

Montclair State University
Montclair
06-2021

Skills

  • Consultive Sales & Upselling
  • Customer relationship development
  • Presentation & Product Demonstration
  • Empathetic communication
  • CRM & scheduling software expertise
  • Multitasking under pressure
  • Efficient at acquiring new skills

Certification

  • Licensed Nail Technician - Hollywood Beauty Studios

Timeline

Lead Nail Technician & Marketing Associate

Men's Luxury Spa
11.2024 - Current

Nail Artist

Freelance
03.2024 - 11.2024

Bar Manager

MYLounge
11.2022 - 05.2024

Associate of Arts - Fashion Marketing

Montclair State University

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