Summary
Overview
Work History
Skills
Timeline
Generic

Shay Jackson

Englewood,CO

Summary

Proven associate at TJX Companies, adept in customer engagement and sales techniques, I excel in creating positive shopping experiences. My expertise in service assistance and problem-solving abilities has significantly contributed to operational efficiency. Skilled in both relationship building and practice management, I consistently exceed performance expectations without compromising attention to detail.

Overview

3
3
years of professional experience

Work History

Associate

TJX Companies
Centennial, CO
09.2024 - Current
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Helped customers locate items within the store using the inventory system.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Trained new associates on store operations, policies, and procedures.
  • Answered store and merchandise questions and led customers to wanted items.

Crew Member

Qdoba
Englewood, CO
06.2022 - 09.2024
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Served food quickly for positive guest experiences.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Sandwich Artist

Subway
Lakewood, CO
01.2023 - 06.2023
  • Scrubbed and polished counters to remove debris and food.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Trimmed meats and cheeses for sandwiches as needed.

Skills

  • Service assistance
  • Customer engagement
  • Sales techniques
  • Practice management
  • Attention to detail
  • Verbal and written communication
  • Reliable and punctual
  • Problem-solving abilities
  • Relationship building

Timeline

Associate

TJX Companies
09.2024 - Current

Sandwich Artist

Subway
01.2023 - 06.2023

Crew Member

Qdoba
06.2022 - 09.2024

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Shay Jackson