Summary
Overview
Work History
Education
Skills
Timeline
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Shay-Lynn Walcott

Queens,NY

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Vinny's Panini
05.2021 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • listing to customers with concerns or questions about anything.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Smoothie Barista

Juice Bar
07.2021 - 12.2021
  • Prepared and served juices and blended drinks.
  • Created quality beverages for customers following recipes and presentation standards.
  • Maintained, operated, set up and cleaned food preparation equipment.
  • Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.

Cashier

Jimmy John's Gourmet Sandwiches
08.2019 - 04.2021


  • Built relationships with customers to encourage repeat business.
  • Using the cash register for cash, check, and credit card transactions when taking orders.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Whidden Rogers
Fort Lauderdale, FL
05.2021

Skills

  • Presenting Solutions Cash Register Operations Food Preparation Fast-Paced Environment Great with working with other and getting the job done

Timeline

Smoothie Barista

Juice Bar
07.2021 - 12.2021

Customer Service Associate

Vinny's Panini
05.2021 - Current

Cashier

Jimmy John's Gourmet Sandwiches
08.2019 - 04.2021

High School Diploma -

Whidden Rogers

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Shay-Lynn Walcott