Shaya Beck
Gillette,WY
Summary
Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.
Overview
4
4
years of professional experience
Work History
Bartender
Sundance Lounge
Gillette, WY
05.2025 - Current
- Crafted and served diverse cocktails based on customer preferences and seasonal ingredients.
- Engaged with customers to build rapport and enhance overall dining experience.
- Collaborated with kitchen staff to synchronize service timing during peak hours.
- Implemented efficient multitasking strategies to handle high-volume service demands smoothly.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Boothill
Gillette, WY
08.2024 - 05.2025
- Crafted diverse cocktails and beverages, enhancing guest satisfaction through innovative drink recipes.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Provided exceptional customer service, responding to inquiries and resolving issues promptly.
- Collaborated with team members to manage high-volume service periods efficiently.
First Assistant Manager
Maurices
Gillette, WY
05.2022 - 06.2024
- Assisted in daily operations by scheduling shifts and assigning tasks. Supported accurate record-keeping of sales transactions using point-of-sale systems.
- Facilitated training sessions for new hires to enhance workplace acclimatization.
- Oversaw customer service inquiries and resolved complaints efficiently.
- Oversaw employee attendance records, timekeeping, and payroll information management.
- Analyzed sales trends, inventory levels, and financial data to inform strategic decision-making.
- Facilitated conflict resolution among team members, ensuring effective outcomes.
- Engaged with customers to gather insights on their needs and preferences.
- Assigned tasks to team members while establishing clear priorities and objectives.
- Facilitated leadership development and mentorship for newly hired employees to enhance their understanding of company operation.
- Designed and implemented comprehensive programs to enhance operational efficiency.
- Evaluated completed work to ensure consistency, quality, and adherence to standards.
Tanning Consultant
Oasis Tanning
Gillette, WY
05.2022 - 06.2023
- Assisted clients in selecting appropriate tanning products based on skin type and preferences.
- Maintained cleanliness and organization of tanning equipment and salon environment.
- Educated customers on safe tanning practices and aftercare routines to enhance results.
- Executed daily inventory checks to ensure adequate stock levels of tanning supplies.
Education
High School Diploma -
Campbell County High School
Gillette, WYSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Customer service expertise
- Hospitality service expertise
- Service-oriented mindset
- Team training and development
Timeline
Bartender
Sundance Lounge
05.2025 - Current
Bartender
Boothill
08.2024 - 05.2025
First Assistant Manager
Maurices
05.2022 - 06.2024
Tanning Consultant
Oasis Tanning
05.2022 - 06.2023
High School Diploma -
Campbell County High School