Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Shayah Griggs

Conyers,GA

Summary

I am a motivated and customer-focused professional with a diverse background in sales, hospitality, retail, and corporate training. I have been recognized for strong leadership, adaptability, and a natural ability to connect with people from all walks of life. I am passionate about providing exceptional service, driving team performance, and creating a positive environment wherever I work. I am also known for stepping up, taking initiative, and delivering consistent results under pressure.

Overview

4
4
years of professional experience

Work History

Beauty Advisor

Sephora
Stockbridge, GA
10.2024 - 03.2025
  • Helped clients find products that best suited their skin type, beauty goals, and lifestyle, creating personalized experiences every time.
  • Gained deep knowledge of skincare, makeup, and fragrance products and stayed up to date with new launches and seasonal trends.
  • Assisted with inventory, merchandising, and keeping displays clean, organized, and visually appealing.
  • Proudly contributed to a welcoming and inclusive environment, often going above and beyond to make customers feel confident and heard.

Team Leader

Smoothie King
Stonecrest , GA
01.2024 - 08.2024
  • Supervised day-to-day operations, ensuring team members stayed on task and shift goals were consistently met.
  • Trained new hires on food safety, customer service standards, and opening/closing procedures.
  • Played a key role in boosting team morale and handling customer concerns quickly and professionally.
  • Learned the importance of efficiency, multitasking, and clear communication in a fast-paced setting.

Corporate Trainer

s.h.o.w ATL
Atlanta , GA
08.2023 - 12.2023
  • Worked directly with nonprofit partners like “No Kid Hungry” and “The Nature Conservancy” to lead outreach and awareness campaigns.
  • Trained and mentored new team members, focusing on communication strategies, fundraising tactics, and confidence-building.
  • Built leadership skills through one-on-one coaching, performance feedback, and team development.
  • Gained experience in public speaking, persuasive communication, and event management through daily fieldwork.

Team Leader

Poke Sun
Columbus, GA
08.2022 - 08.2023
  • Managed a small team in a fast-casual restaurant specializing in customizable poke bowls.
  • Balanced kitchen responsibilities with front-of-house operations, ensuring quality and service remained top-notch.
  • Handled ordering, shift scheduling, and conflict resolution with maturity and a customer-first mindset.
  • Developed problem-solving skills and built a loyal base of returning customers through consistent service and attention to detail.

Team Member

Chipotle
Conyers, GA
09.2020 - 11.2020
  • First experience in the food industry, where I learned the value of hard work, time management, and working as part of a high-energy team.
  • Maintained food safety standards and mastered the art of delivering great service during busy shifts.
  • Took initiative in helping with closing tasks, prepping ingredients, and ensuring a clean, organized workspace.

Education

Some College (No Degree) - Film Production

Columbus State University
Columbus, GA

Skills

  • Customer service and sales
  • Leadership and team building
  • Public speaking and training
  • Time management and multitasking
  • Adaptability in fast-paced environments
  • Product knowledge (beauty, food, and beverage)
  • Conflict resolution and problem solving
  • CRM tools and POS systems
  • Coaching and mentoring
  • Relationship building

Affiliations

  • musician
  • singer/songwriter
  • I love to cook/bake
  • I love reading
  • I love spending time with friends and family

Timeline

Beauty Advisor

Sephora
10.2024 - 03.2025

Team Leader

Smoothie King
01.2024 - 08.2024

Corporate Trainer

s.h.o.w ATL
08.2023 - 12.2023

Team Leader

Poke Sun
08.2022 - 08.2023

Team Member

Chipotle
09.2020 - 11.2020

Some College (No Degree) - Film Production

Columbus State University

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