Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaydine Clarke

Philadelphia,PA

Summary

Dynamic and detail-oriented professional with extensive experience of over 5 years of customer service. Proven ability in document management and scheduling appointments, enhancing operational efficiency. Recognized for maintaining confidentiality and prioritizing tasks effectively, ensuring seamless service delivery in fast-paced environments. Committed to excellence in customer service and administrative support.

Overview

5
5
years of professional experience

Work History

Data Service Support Clerk

City of Philadelphia DHS
Philadelphia, PA
06.2024 - Current
  • Manage email activities
  • distribute cases among case workers
  • monitor assigned children's charts.

Clerk 2

City Of Philadelphia OHR
Philadelphia, PA
11.2022 - 06.2024
  • Greeting Patients
  • Checking Them In
  • Scheduling Appointments
  • Answering Phones
  • Creating Medical Charts and Logging The Information Into The Computer.

Medical Receptionist

Elite Dental
Philadelphia, PA
11.2022 - 01.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Help patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Clerical Assistant

City Of Philadelphia OHR
Philadelphia, PA
11.2019 - 05.2020
  • Increased department efficiency by managing correspondence
  • Answering phones, and directing inquiries to appropriate personnel.
  • Service customers with their property taxes and other utility bills.

Education

Upper Darby High School
Drexel Hill, PA
06.2017

Skills

  • Microsoft office
  • Scheduling appointments
  • Filing systems
  • Work prioritization
  • Document management
  • Calendar management
  • Attention to detail

Timeline

Data Service Support Clerk

City of Philadelphia DHS
06.2024 - Current

Clerk 2

City Of Philadelphia OHR
11.2022 - 06.2024

Medical Receptionist

Elite Dental
11.2022 - 01.2023

Clerical Assistant

City Of Philadelphia OHR
11.2019 - 05.2020

Upper Darby High School

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