Shaye Johnson
Raleigh,NC
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
GENERAL MANAGER
Hendrick Automotive Group
01.2022 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
GENERAL MANAGER
Hendrick Automotive Group
07.2017 - 01.2022
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
USED CAR DIRECTOR
Hendrick Automotive Group
05.2011 - 07.2014
- Optimized trade-in evaluation procedures to maximize value for both dealership and customers, improving customer retention rates.
- Negotiated favorable terms with lenders to provide competitive financing options for customers seeking used cars.
- Developed strong relationships with vendors, resulting in better pricing and a more diverse selection of vehicles for customers.
- Built a high-performing sales team through effective recruitment, training, and performance management strategies.
Finance Manager
ANDERSON AUTOMOTIVE GROUP
06.2006 - 12.2011
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
Education
Bachelor of Arts - Political Science
University of North Carolina At Chapel Hill
Chapel Hill, NCSkills
- Leadership Development
- Operations Management
- Financial Budget Forecasting
- Effective Problem Resolution
- Cash flow management
Accomplishments
NAMED 40 UNDER 40 BY AUTOMOTIVE NEWS
Certification
NADA GRADUATE
HENDRICK LEADERSHIP ACADEMY
SOUTHEAST TOYOTA GENERAL MANAGER EVALUATION
Timeline
GENERAL MANAGER
Hendrick Automotive Group
01.2022 - 01.2025
GENERAL MANAGER
Hendrick Automotive Group
07.2017 - 01.2022
USED CAR DIRECTOR
Hendrick Automotive Group
05.2011 - 07.2014
Finance Manager
ANDERSON AUTOMOTIVE GROUP
06.2006 - 12.2011
Bachelor of Arts - Political Science
University of North Carolina At Chapel Hill
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