Shaye Yoza
Honolulu
Summary
Reliable and hardworking individual known for excellent communication and customer service skills. Works well with team members to meet all guest needs while upholding corporate standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender/Server
Chilis's Bar and Grill
Honolulu
10.2013 - Current
- Greeted guests and delivered exceptional customer service to enhance guest satisfaction
- Engaged in friendly conversation with guests to create an enjoyable dining experience
- Resolve guest complaints in a professional and respectful manner
- Trained new bartenders and servers on techniques, menu items, and service standards to maintain high corporate standards
- Handled cash transaction accurately and process payments efficiently with POS system
- Perform opening and closing duties including restocking items to prepare for next shift
- Managed inventory levels to ensure product availability
- Effectively multitasks within a fast-pace environment
- Follow health safety guidelines when preparing food and drinks
Education
Certification -
The Skin Institute International
Honolulu, HI06-2022
High School Diploma -
Kalani
Honolulu, HI05-2013
Skills
- Inventory management
- Strong multitasking
- Team collaboration
- Effective communication
- Attentiveness to detail
- Conflict resolution
Certification
- The Skin Institute international 2022
- PMU 2024
Timeline
Bartender/Server
Chilis's Bar and Grill
10.2013 - Current
Certification -
The Skin Institute International
High School Diploma -
Kalani