Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Shayla Blakely

Hampton,GA

Summary

Proven leader at Walmart, adept in staff supervision and customer relations, enhanced store operations, and achieved notable sales growth. Excelled in money handling and team motivation, fostering a positive environment and driving customer satisfaction. Skilled in decision-making and problem-solving, consistently meeting performance goals. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

21
21
years of professional experience

Work History

Assistant Manager

Walmart
11.2003 - 07.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Education

High School Diploma -

Central High School
Tulsa, OK
05.1997

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Supervision
  • Task Delegation
  • Staff Training and Development
  • Employee Scheduling
  • Sales Growth
  • Policy Enforcement
  • Computer Skills
  • Decision-Making
  • Problem-Solving
  • Organizational Skills

Timeline

Assistant Manager

Walmart
11.2003 - 07.2024

High School Diploma -

Central High School
Shayla Blakely