Shayla Hall
Ryder Logistics
Frankfort,IN
8
years of professional experience
Detail-oriented professional with strong customer service skills. Experienced in coordinating team efforts and maintaining efficient workflows to enhance client satisfaction and operational performance.
Work History
Welcome Center Clerk
2 Years 6 Months- Assisted in processing incoming shipments and ensuring accurate inventory records.
- Operated warehouse management systems to track inventory levels and movements.
- Coordinated with team members to maintain efficient workflow and meet daily operational goals.
- Customer service- answering messages, phone calls and emails.
- Conduct quality checks on products before shipment to ensure compliance with standards.
Cosmetology Student
1 Year 4 Months- Assisted in applying various cosmetic techniques to enhance client satisfaction and beauty outcomes.
- Collaborated with instructors to learn advanced hair cutting and styling methods, improving technical skills.
- Practiced sanitation protocols and safety measures to maintain a clean and compliant workspace.
- Engaged with clients to understand their needs, providing tailored recommendations for services and products.
- Participated in hands-on practice sessions, refining skills under supervision for quality assurance in services provided.
- Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
- Managed time effectively to accommodate multiple appointments within a single day without compromising quality or customer satisfaction levels.
Customer Service Representative
1 Year 9 Months- Assisted customers with product inquiries and order processing, ensuring satisfaction and accuracy.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Maintained knowledge of product lines to provide informed recommendations to customers.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
Quality Control Inspector
1 Year 6 Months- Conducted inspections on bolts to ensure compliance with quality standards.
- Utilized precision measuring tools to assess product specifications accurately.
- Identified and reported defects, contributing to improved manufacturing processes.
- Collaborated with production teams to resolve quality-related issues promptly.
Education
High School Diploma
Skills
Telephone etiquette
Customer satisfaction
Administrative support
Filing systems
Database entry
Prioritization
Document management
Research
Quality control
Quality management
Confidentiality
Multitasking
Driver communications
Attention to detail
Time management
Problem-solving
Organizational skills
Customer service
Teamwork and collaboration
Timeline
Welcome Center Clerk
Ryder Logistics
02.2024 - CurrentRead More
Cosmetology Student
Christina & Company Education Center
01.2021 - 05.2022Read More
Customer Service Representative
Aurora Parts And Accessories
01.2020 - 10.2021Read More
Quality Control Inspector
Fontana Fasteners
02.2019 - 08.2020Read More
Clinton Central
High School Diploma
Read More