Shayla Johnson

Managed client cases and files, ensuring accurate documentation.

Educated clients on Long Term Care benefits and services.

Performed data entry to protect and maintain client information.

Coordinated well checks and meetings with clients for ongoing support.

Procured necessities such as food and toiletries for client assistance.

Developed accident reports for clients following incidents.

Assisted team members and supervisors in duties and claim processing.

Monitored deadlines for calls, orientations, and assigned tasks to ensure timely completion.

Interacted with youth regularly to establish rapport and facilitate referrals to unit staff and human rights officer.

Contributed to treatment planning by promoting alternative interventions based on youth interests and needs.

Provided training for staff on incorporating youth perspectives into treatment practices.

Attended meetings, groups, and activities focused on youth care initiatives.

Exercised sound judgment in maintaining harmonious working relationships among team members.

Established rapport with individuals from diverse ethnic, cultural, and economic backgrounds, including those with mental health challenges.

• Supported teachers in classroom management and lesson delivery.
• Assisted students with individualized learning plans and academic support.
• Collaborated with staff to create an inclusive classroom environment.
• Monitored student behavior and provided guidance during activities.
• Organized educational materials and resources for classroom use.

• Monitored patient behaviors and provided support in therapeutic settings.
• Assisted with daily living activities to promote patient independence.
• Documented patient progress and communicated observations to the healthcare team.
• Implemented treatment plans as directed by licensed professionals.
• Facilitated group therapy sessions to encourage peer interaction and support.
• Maintained a safe environment by following safety protocols and procedures.