Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shayla Peterson

Stevens Point,WI

Summary

Dedicated and reliable individual who performs to the best of their abilities to get the task done. With over 4 years of customer service some of that included working as a team and other times taking on a leadership role, They utilize their customer service skills to maintain customer satisfaction to contribute to the company's susses.

Overview

4
4
years of professional experience

Work History

Front Desk Associate

The Inn at SentryWorld
09.2022 - Current
  • Create daily reports of room availability for management on a regular basis
  • Provides exceptional customer service by responding to guests needs and requests
  • Maintains knowledge of hotel amenities and services to provide accurate information to customers
  • Collaborates with other departments within the hotel to ensure smooth operations
  • Provides extra support during special events such as conferences, weddings, and other event happening around campus.

Equestrian Trail Guide

Wild West Campground
05.2021 - Current
  • Leads group of riders on trails, ensuring safety instruction for guest and horses while out on the trails
  • Establishing strong relationships with customers through positive interactions during their visit
  • Developes horsemanship skills such as grooming, tacking up, saddling and bridling
  • Demonstrates ability to handle multiple horses at once while leading a ride.

Stable Hand

Heartland Equestrian Center
09.2022 - 06.2023
  • Proficient at keeping accurate records regarding the condition of each horse under care
  • Performs daily barn duties such as feeding, mucking stalls, turn-outs and blanketing horses.

Cashier/Kitchen

Buffalo Wild Wings
05.2020 - 06.2022
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Answering phone calls to take orders
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner
  • Ensured correct items when in each order to be given to the correct guest
  • Supported other departments within the restaurant by providing assistance when needed.

Education

General Education -

Mid-State Technical College
Stevens Point, WI

High School Diploma -

Stevens Point Area Senior High
Sevens Point, WI
05.2022

Skills

  • Outgoing
  • Problem Solving
  • Work Ethic
  • Guest Satisfaction
  • Multitasking
  • Dedication
  • Reliability
  • Self Confidence
  • Organizational Skills

References

  • Chad Bates, General Manager, (715) 295-7310, chad.bates@sentryworld.com
  • Jay Adriaenssens, Owner, (715) 600-4075, wildwest@wi-net.com

Timeline

Front Desk Associate

The Inn at SentryWorld
09.2022 - Current

Stable Hand

Heartland Equestrian Center
09.2022 - 06.2023

Equestrian Trail Guide

Wild West Campground
05.2021 - Current

Cashier/Kitchen

Buffalo Wild Wings
05.2020 - 06.2022

General Education -

Mid-State Technical College

High School Diploma -

Stevens Point Area Senior High

Similar Profiles

CREATE PROFILE
Shayla Peterson