Shayla Stout
Yukon,OK
Summary
I am looking for my forever job. I enjoy helping others, whether it's taking a dog for a walk or helping someone with any and everyday needs. After my car wreck a year and a half ago, having surgery,it solidified my want to work in the medical career, and I am currently studying to get my certification as a CNA. I am a hard worker,fast learner and I work as part of a group or alone.
Overview
15
15
years of professional experience
Work History
Substitute Teacher, K-12
Education Support Services ESS
Shawnee, OK
03.2026 - Current
- Permanent Substitute teacher for Kindergarten the last 2 months of school
- Implemented engaging lesson plans to foster student understanding and participation across diverse subjects.
- Adapted instructional strategies to accommodate various learning styles and needs of students.
- Managed classroom behavior effectively, promoting a positive learning environment for all students.
- Collaborated with full-time teachers to ensure continuity in educational delivery during absences.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Organized classroom parties and school events such as the ZOO field trip,graduation,and end of school fun day events
Cocktail Waitress
Tradition Spirits
Newcastle, OK
04.2021 - 04.2026
- Greeted new customers, discussed specials and took drink orders.
- Greeted new customers, discussed drink specials, and efficiently took orders to enhance guest experience.
- Cultivated guest loyalty by building strong rapport with frequent patrons.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Verified identification to ensure compliance with legal age requirements for alcohol sales.
- Managed beverage orders efficiently, coordinating with bartenders to streamline service flow during peak hours.
- Delivered exceptional customer service in a fast-paced bar environment, ensuring guest satisfaction and repeat patronage.
Sales Associate
Victoria's Secret & PINK
Norman, OK
02.2019 - 04.2020
- Organized racks and shelves to enhance store visual appeal and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in locating products and checked store system for availability at other sites.
- Responded to customer inquiries about sizing, accessories, and proper care of merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Delivery Truck Driver
DHL
Oklahoma City, OK
09.2015 - 02.2019
- Delivered exceptional customer service, enhancing satisfaction and fostering loyalty.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Secured loads with effective strapping and bracing techniques, ensuring safe transport of valuable assets.
- Operated with safety and skill to avoid accidents and delays.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Executed careful removal and unloading of packages from Type trucks for customer deliveries, safeguarding goods from damage.
Apple Technical Advisor
Apple
Yukon, OK
10.2011 - 06.2014
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Analyzed user problems through test scripts and probing questions to identify effective solutions.
- Upsold products and services to increase company revenue by Number% beyond Timeframe targets.
- Upsold products and services, contributing to revenue growth beyond targets.
- Helped streamline repair processes and update procedures for support action consistency.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Streamlined repair processes and updated procedures to ensure consistent support actions.
Education
GED -
Oklahoma City Community College
Oklahoma City, OK03-2017
Skills
- Classroom Management
- Lesson Planning
- Attention to Detail
- Quality Assurance
- Record Keeping
- Administrative Support
- Adaptable and Flexible
- Stress management
- Warm and Friendly
- Client relations
- Client feedback
- Phone etiquette
- Guest Inquiries
- Guest anticipation
- Order accuracy
- Sanitation practices
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
Timeline
Substitute Teacher, K-12
Education Support Services ESS
03.2026 - Current
Cocktail Waitress
Tradition Spirits
04.2021 - 04.2026
Sales Associate
Victoria's Secret & PINK
02.2019 - 04.2020
Delivery Truck Driver
DHL
09.2015 - 02.2019
Apple Technical Advisor
Apple
10.2011 - 06.2014
GED -
Oklahoma City Community College