Shaylee Dunyon - LME
West Jordan,UT
Summary
Licensed Master Esthetician certified in advanced procedures. Experience includes skin care facials, lasers, peels, tattoo removal and microneedling.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Guest Service Associate
European Wax Center
10.2023 - Current
- Had proper knowledge on products and could educate guests on proper after and home care
- Scheduled and rebooked guests for desired services and had proper knowledge on all services and what was included
- Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
- Created lasting relationships with loyal customers by anticipating their needs, leading to increased return visits.
Guest Advisor
Spavia Day Spa
03.2023 - 10.2023
- Performed opening and closing duties such as starting laundry, emptying trashes, and cleaning as needed
- Sold skin care products to guests and answered any questions on ingredients, use, purpose and frequency
- Sold memberships and explained cancellation policies and payment plans while also handling payment processing and provided customers receipts, proper bills, and change
- Welcomed guests to front desk and engaged in friendly conversations while conducting check-ins
- Provided new and returning guests tours around facility
Education
Masters -
National Institute of Medical Aesthetics
South Jordan, UT02.2024
Skills
- Product Sales
- Upselling abilities
- Team player mentality
- Customer Service
- Critical Thinking
- Quick Learner
Certification
- Spa Phlebotomist
- Advanced Exfoliations
References
Des Howard (801) 319-8852
Timeline
Guest Service Associate
European Wax Center
10.2023 - Current
Guest Advisor
Spavia Day Spa
03.2023 - 10.2023
Masters -
National Institute of Medical Aesthetics