Shay Lei Barnes
San Antonio,TX
Summary
Service oriented business professional with over four years of work-related experience. Passionate about supporting leadership through human resource strategies and advocating for employees through training and development programs.
Overview
3
3
years of professional experience
Work History
Server Manager
Little Woodrow’s
02.2024 - Current
- Developed and maintained schedules for a staff of 12.
- Liaised between servers and upper management to address issues and manage challenges.
- Created and implemented a new hiring plan to help department streamline interviewing and training processes.
- Assisted upper management in the planning and execution of quarterly events.
- Established a culture of trust through daily relationship building to foster a safe and growth-oriented environment.
Bartender
Little Woodrow's
02.2022 - 02.2024
- Supported the training and development of new and current employees
- Coordinated with my team and managers to maintain a safe environment by regulating alcohol consumption and de-escalating conflict
- Attended quarterly meetings and trainings in order to keep up with current trends and continue personal professional development
- Anticipated needs by regularly organizing bar inventory and storage procedures to keep stock within optimal levels for the night
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Administrative Assistant
UTSA Campus Recreation
10.2021 - 02.2022
- Scheduled and coordinated virtual and in-person meetings, events, and appointments for a 10-person department
- Oversaw record management for over 300 employees, digitizing all paper records to an online system
- Organized and managed sensitive data input in over 8 different excel spreadsheets, retrieved, and delivered information daily
- Created a library of 15 standard operating procedures and best practices onto a centralized hub to optimize team efficiency
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Business Administration - Business Management
The University of Texas At San Antonio
San Antonio, TX08.2025
Skills
- Training & Mentoring
- Canva, Excel, Outlook, Word
- Administrative Support
- Invoice Management
- Policy Implementation
- Performance Tuning
Timeline
Server Manager
Little Woodrow’s
02.2024 - Current
Bartender
Little Woodrow's
02.2022 - 02.2024
Administrative Assistant
UTSA Campus Recreation
10.2021 - 02.2022
Bachelor of Business Administration - Business Management
The University of Texas At San Antonio
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