Shaylyn Edwards
Panama City Beach,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Friendly Bartender with exceptional skills while promising to keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Alice’s on Bayview
Panama City, FL
04.2025 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Angry Tuna Seafood Co.
Panama City Beach, FL
08.2024 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest management.
Seasonal Bartender
Longbaords
Panama City Beach, FL
03.2025 - 04.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Neons Beach Shack
Panama City Beach, FL
05.2023 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
Server and Bartender
Shore Dogs Grill
Panama City Beach, FL
02.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Manager
Stacey’s Swingers Preschool
Southport, Fl
10.2020 - 10.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelors -
University of Phoenix
Tempe, AZSkills
- Food Service
- Food Running
- Health Codes Compliance
- Payment Processing
- Beverage Preparation
- Menu Memorization
- Suggestive Selling
- Group Reservations Management
- Cash Register Operation
- Engaging Personality
- Performance Improvement
- Dining Room Management
- Wine and Liquor Knowledge
- Outgoing Personality
- Complex Problem-Solving
- Handling Difficult Customers
- Classic Cocktails
- Inventory
- Team Training and Development
- New Hire Training
- ABC Standards
- Ordering Bar Supplies
- Responsible Alcohol Service
- Changing Beer Kegs
- Service-Oriented Mindset
- Cleanliness and Hygiene
- Strong Multitasking
- Excellent Communication
- Active Listening
- Stress Management
- Interpersonal Skills
- Attention to Detail
- Patience and Tolerance
- Memory Retention
- Conflict Resolution
- Alcohol Awareness
- Professional Appearance
Timeline
Server/Bartender
Alice’s on Bayview
04.2025 - Current
Seasonal Bartender
Longbaords
03.2025 - 04.2025
Server
Angry Tuna Seafood Co.
08.2024 - 05.2025
Bartender
Neons Beach Shack
05.2023 - 11.2023
Server and Bartender
Shore Dogs Grill
02.2022 - 05.2023
Manager
Stacey’s Swingers Preschool
10.2020 - 10.2022
Bachelors -
University of Phoenix