Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Hobbies and Interests
Timeline
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Shaylynn Palacio

Kenner,LA

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

6
6
years of professional experience

Work History

Receptionist

MedVet
Metairie, Louisiana
09.2023 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Receptionist

Banfield Animal Hospital
Covington, LA
02.2021 - 02.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.

Manager

Reginelli's Pizzeria
Kenner, LA
09.2018 - 02.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

Receptionist

Northshore Humane Society
Covington, LA
02.2021 - 03.2022
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Scheduled appointments for clients, customers, and other visitors.

Education

High School Diploma -

East Jefferson
Metairie
05-2017

Skills

  • Technical Support
  • Scheduling
  • Bookkeeping
  • Data Entry
  • Greeting and Seating Clients
  • Verbal and written communication
  • Document Management

Additional Information

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Languages

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Hobbies and Interests

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Timeline

Receptionist

MedVet
09.2023 - Current

Receptionist

Banfield Animal Hospital
02.2021 - 02.2023

Receptionist

Northshore Humane Society
02.2021 - 03.2022

Manager

Reginelli's Pizzeria
09.2018 - 02.2023

High School Diploma -

East Jefferson
Shaylynn Palacio