Multitalented professional with 9 years or more in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
5
5
years of professional experience
Work History
QA Administrator
Fed-Ex Ground
St. Peters, MO
09.2023 - Current
Reviewed existing products for compliance with current standards and regulations.
Kept records of quality reports and statistical reviews.
Provided training on proper handling techniques for staff members working with hazardous materials.
Inspected containers for any signs of leakage or contamination.
Reported any incidents involving exposure to hazardous substances promptly and accurately.
Implemented strategies for minimizing environmental impacts resulting from the use or disposal of hazardous material.
Responded quickly and effectively in emergency situations involving the release or spillage of toxic substances.
Organized storage areas for hazardous material handling operations to ensure compliance with regulations.
Identified potential hazards associated with the use of hazardous materials in order to prevent accidents or injuries.
Reviewed safety data sheets related to the use, storage, disposal, and transportation of hazardous material before beginning work tasks.
Maintained records of all hazardous materials handled, stored, and disposed of in accordance with safety protocols.
HR Support Specialist
FlyingColoursCorp
Chesterfield, MO
01.2022 - 07.2023
Hands-on experience with Human Resources Information Systems (HRIS)
Solid understanding of labor legislation and payroll process
Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
Creates, implements, and conducts training on all Human Resource policies, procedures, and standards
Supports compliance reporting and ensures FAA and OSHA laws are adhered to across the company
Conducted background checks and orientation, coordinating new employee onboarding process.
Established and maintained trusted relationships around organization to optimize business and employee experience.
Developed and documented HR procedures to refine processes and drive compliance with policies.
Worked cross-functionally to optimize efficiency and execute on HR business processes.
BENEFITS REPRESENTATIVE
STIVERS, SPECIAL SCHOOL DISTRICT
08.2021 - 10.2021
Ensured benefit billing reports were accurately reconciled; maintained payroll reports and employment changes
Assist in the creation, development, and implementation of core procedures of benefits changes
Charge and refund employees according to established human resource policies and procedures
Ascertain that all insurance billings are appropriately balanced and that they are paid promptly
Assist employees in filling out disability claim forms, and provide them with timelines related to processing and payments.
Coordinated benefits processing, including enrollments, terminations and claims.
Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
ADVANCED EDM TRANSACTION SPECIALIST
BOEING
St Louis, MO
03.2020 - 01.2021
Triage ServiceNow and Workday issues by providing comprehensive computing support across departments
Generate and compiled managerial reports to track ticket discrepancies
Assigned and delegated assignments for both union and non-union employees
Oversee and lead quality case notation lean effort
Oversee creation of company matrix across 3 departments and over 250 employees
Schedule tag up meetings with employees to discuss and mitigate personnel issues
Create, organize, and secure employee personnel files to keep sensitive data
Provide project milestone details to appropriate stakeholders
Escalate incidents to case management for timely resolution and meet company needs
Answered customer questions to maintain high satisfaction levels.
Education
BBA - Business Management And Public Administration
Southern New Hampshire University
Hooksett, NH
06-2025
Associate of Science - Liberal Arts and Sciences
Johnson County Community College
Overland Park, KS
12-2015
Skills
PeopleSoft HRMS
Employee relations
Confidential document control
Performance management
MS Office
Excel
ADP
Workday
Adobe
Team Collaboration
Policies Implementation
Human Resources Management Systems
Industry-Specific HR Regulations
Compensation and Payroll
Payment Tracking Systems
Data Analytics
Quality assurance experience
Master calender management
Spreadsheet tracking
Office Management
Meeting Support
Business Correspondence
References
References available upon request.
Timeline
QA Administrator
Fed-Ex Ground
09.2023 - Current
HR Support Specialist
FlyingColoursCorp
01.2022 - 07.2023
BENEFITS REPRESENTATIVE
STIVERS, SPECIAL SCHOOL DISTRICT
08.2021 - 10.2021
ADVANCED EDM TRANSACTION SPECIALIST
BOEING
03.2020 - 01.2021
BBA - Business Management And Public Administration