Results-oriented Business Analyst with over 9 years of extensive experience in organizational consultancy and operational planning. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions and implementing aligned vision across departments or business unit leadership. Solid problem-solver possessing strong knowledge of labor legislation and payroll processes.
Overview
4
4
years of professional experience
Work History
HR Support Specialist
FlyingColoursCorp
Chesterfield, MO
01.2022 - Current
Hands-on experience with Human Resources Information Systems (HRIS)
Solid understanding of labor legislation and payroll process
Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
Creates, implements, and conducts training on all Human Resource policies, procedures, and standards
Supports compliance reporting and ensures FAA and OSHA laws are adhered to across the company
Conducted background checks and orientation, coordinating new employee onboarding process.
Established and maintained trusted relationships around organization to optimize business and employee experience.
Developed and documented HR procedures to refine processes and drive compliance with policies.
Worked cross-functionally to optimize efficiency and execute on HR business processes.
BENEFITS REPRESENTATIVE
STIVERS, SPECIAL SCHOOL DISTRICT
08.2021 - 10.2021
Ensured benefit billing reports were accurately reconciled; maintained payroll reports and employment changes
Assist in the creation, development, and implementation of core procedures of benefits changes
Charge and refund employees according to established human resource policies and procedures
Ascertain that all insurance billings are appropriately balanced and that they are paid promptly
Assist employees in filling out disability claim forms, and provide them with timelines related to processing and payments.
Coordinated benefits processing, including enrollments, terminations and claims.
Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
ADVANCED EDM TRANSACTION SPECIALIST
BOEING
St Louis, MO
03.2020 - 01.2021
Triage ServiceNow and Workday issues by providing comprehensive computing support across departments
Generate and compiled managerial reports to track ticket discrepancies
Assigned and delegated assignments for both union and non-union employees
Oversee and lead quality case notation lean effort
Oversee creation of company matrix across 3 departments and over 250 employees
Schedule tag up meetings with employees to discuss and mitigate personnel issues
Create, organize, and secure employee personnel files to keep sensitive data
Provide project milestone details to appropriate stakeholders
Escalate incidents to case management for timely resolution and meet company needs
Answered customer questions to maintain high satisfaction levels.